Job Summary
We are a health insurance agency seeking a dedicated and enthusiastic Customer Sales Assistant to join our team. We are looking for someone who is bilingual in English and Spanish. The ideal candidate will play a crucial role in providing exceptional customer sales support, customer retention, new sales and ensuring customer satisfaction through effective communication and problem-solving. This position requires strong organizational skills, phone skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment.
Responsibilities
- Provide outstanding customer sales support through various channels, including phone, email, and in-person interactions.
- Assist customers with inquiries, complaints, and product information while ensuring a positive experience.
- Assist existing customers as well as new customers
- Perform data entry tasks accurately and efficiently to maintain up-to-date customer records.
- Communicate effectively with customers to understand their needs and provide appropriate solutions.
- Collaborate with team members to resolve issues and improve overall customer service processes.
- Utilize office software and tools to manage customer interactions and streamline operations.
- Maintain a clean and organized workspace while adhering to company policies.
Skills
- Excellent communication skills in English and Spanish.
- Previous experience in customer service or call center environments is preferred.
- Strong computer skills with the ability to navigate various software applications efficiently.
- Sales experience
- Proficient in data entry with strong attention to detail.
- Ability to work well under pressure while maintaining professionalism and courtesy.
- Strong organizational skills with the ability to prioritize tasks effectively.
Join us as a Customer Sales Assistant and contribute to creating memorable experiences for our customers!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
Application Question(s):
- working in a professional setting using tools like Microsoft suites
Experience:
- Phone etiquette: 1 year (Preferred)
Language:
Ability to Commute:
- Dallas, TX 75247 (Required)
Work Location: In person
