Front of House Manager-in-Training
Charred Swift Creek | Midlothian, VA
Full-Time | Salaried Management Position
Charred Swift Creek is seeking an experienced server or bartender who is ready to take the next step into restaurant leadership. This is an entry-level management opportunity designed for someone who understands great service, works well under pressure, and wants to build a long-term career in hospitality.
The right candidate does not need previous management experience. We are looking for someone with strong restaurant experience, natural leadership ability, excellent judgment, and a genuine desire to learn. You will receive hands-on training in every area of front-of-house management while gaining the stability of a consistent salary, benefits, and opportunities for continued growth.
What Leadership Looks Like at Charred
Our management team is responsible for protecting the Charred standard every shift. That means creating warm hospitality, maintaining a clean and professional restaurant, supporting the entire team, and ensuring every guest receives a consistent experience.
Our leaders are expected to demonstrate:
- Preparedness: Arriving ready, organized, and aware of the needs of the restaurant.
- Professionalism: Communicating respectfully, remaining composed, and setting the example for the team.
- Pursuit of Perfection: Constantly looking for ways to improve service, systems, cleanliness, and the guest experience.
- Team Service: Remaining present on the floor, helping wherever needed, and encouraging the staff to work as one team.
- Accountability: Addressing concerns directly, following through on expectations, and taking ownership of the shift.
What You Will Learn and Be Responsible For
- Leading daily front-of-house shifts and supporting servers, bartenders, hosts, food runners, and support staff
- Maintaining a visible management presence throughout the restaurant
- Providing table touches and resolving guest concerns professionally
- Managing the flow and pacing of service
- Conducting pre-shift meetings and communicating daily priorities
- Coaching employees and reinforcing service standards
- Assisting with training and developing new team members
- Monitoring reservations, large parties, sections, and staffing levels
- Completing opening and closing management responsibilities
- Supporting scheduling, shift coverage, and labor management
- Ensuring the restaurant remains clean, organized, and guest-ready
- Learning cash handling, deposits, sales reporting, and daily administrative duties
- Working closely with the kitchen and bar to maintain communication and accurate ticket pacing
- Ordering liquor, beer, and wine while maintaining proper product levels
- Completing and maintaining accurate liquor, beer, and wine inventory
- Monitoring beverage costs, product usage, shortages, and ordering needs
- Helping create a positive workplace built around teamwork, urgency, and hospitality
Who We Are Looking For
- At least two years of serving, bartending, or comparable full-service restaurant experience preferred
- A strong understanding of hospitality and restaurant operations
- A dependable and professional work ethic
- The ability to lead by example rather than simply giving directions
- Strong communication and problem-solving skills
- Confidence addressing both guest and employee concerns
- The ability to remain calm and make sound decisions during busy services
- Open availability, including nights, weekends, and holidays
- A desire to learn, accept feedback, and grow into greater leadership responsibilities
Previous restaurant management experience is welcome but not required.
Compensation and Benefits
- Consistent salaried compensation
- Benefits package
- Paid time off
- Management dining benefits
- Structured leadership training
- Opportunities for advancement within Charred
- A more consistent schedule and income than traditional tipped restaurant positions
Why Join Charred?
This position is ideal for a strong server or bartender who has become a leader on the floor and is ready for more responsibility, stability, and professional growth.
At Charred, management is not about standing on the sidelines. Our leaders are active participants in service. They support the team, communicate with the kitchen, interact with guests, solve problems, and set the pace for the restaurant.
We are looking for someone who is excited to help build a team that takes pride in its work and delivers the level of service our guests expect.
Job Type: Full-time, salaried
Location: Charred Swift Creek
13451 Hull Street Road
Midlothian, VA 23112
Pay: $48,000.00 - $52,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid training
People with a criminal record are encouraged to apply
Work Location: In person
