Job Overview
We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team. This role is Support the Data Entry Administrative Manager in maintaining cemetery records and provides ongoing support to cemetery personnel, outside vendors, and customers for all matters related to burials within all cemeteries under The Catholic Cemetery Association of the Archdiocese of Boston
Duties
- Provides clerical support within the Records Department, utilizing telephone, computer, and customer service skills.
- Maintains accurate hard copy records for all cemeteries as related to the purchase of burial rights, burials, and burial related matters.
- Maintains accurate cemetery software database records for all cemeteries as related to the purchase of burial rights, burials, and burial-related matters.
- Provides a prompt and courteous response to customer service calls from cemetery personnel, vendors, and customers.
- Provides proper and efficient in-person service to cemetery personnel, vendors, and customers.
- Receive, schedule and process burial arrangements.
- Complete assigned projects given by the Director of Finance and Records Department Manager.
- Receive and process monument requests.
- Interact daily with Superintendents and other Operations staff to resolve all burial related matters.
- Provide support to the Administration and Finance Departments’ managers and staff.
- Provide support to Sales Department managers and staff of Family Service Coordinators.
- Other duties as assigned.
Experience
- Prior office experience or administrative experience preferred
- Computer Skills – knowledge and ability to use computers and related technology efficiently, familiarity with common software, and the ability to self-teach (i.e., to learn arbitrary new programs or tasks as they are encountered).
- Experience with multi-line phone systems, and customer service roles - knowledge of the principles and processes for providing excellent customer service.
- Strong organizational skills with the ability to prioritize tasks effectively
Join our team as an Administrative Coordinator where your organizational expertise will contribute significantly to our office's success.
Pay: $52,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
