Talent & Client Solutions Manager
At DNA Logistix, we are looking for a reliable, organized, and people-oriented Talent & Client Solutions Manager to join our team! We pride ourselves on our founding principles of hard work, honesty, and value to others. We don’t aim to meet customer expectations; we want to exceed them.
We are a customized 3PL delivery and warehouse operations management, inventory control, transportation management, and workforce company. As a Talent & Client Solutions Manager, you will play a key role in supporting daily workforce operations, maintaining strong client relationships, and ensuring employees receive the support they need in a fast-paced warehouse environment.
Rate:
Schedule:
- Midshift position
- Monday - Friday
- 10:00 AM - 5:00 PM
Responsibilities:
- Act as the main on-site point of contact between client leadership and warehouse employees
- Support daily workforce operations and help ensure staffing levels meet operational needs
- Assist with employee inquiries, attendance, timekeeping, payroll questions, and general support
- Communicate with clients, employees, recruiting teams, and internal departments to ensure smooth operations
- Help coordinate hiring, onboarding, new hire check-ins, and employee follow-ups
- Track employee performance, attendance, compliance, and workforce-related documentation
- Assist with corrective actions, performance conversations, and employee relations matters
- Ensure accurate tracking of work hours, overtime, PTO, holiday pay, and payroll adjustments
- Support workplace safety procedures, injury reporting, return-to-work processes, and compliance requirements
- Provide updates, reports, and recommendations to improve productivity, retention, and overall workforce efficiency
Requirements:
- 3+ years of experience in operations management, workforce coordination, account management, HR support, dispatch, customer service, or warehouse/logistics operations
- Experience working in a warehouse, logistics, transportation, staffing, or blue-collar workforce environment is highly preferred
- Strong administrative and computer skills
- Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams
- Ability to communicate professionally with clients, employees, and leadership
- Comfortable handling employee concerns, calls, client requests, platforms, reports, and multiple priorities
- Strong problem-solving skills and ability to make decisions in a fast-paced environment
- Experience with timekeeping, payroll, onboarding, or HR-related processes is a plus
- Must be able to work on-site in a warehouse environment and interact daily with employees and client leadership
- Must have a reliable way to get to work on time daily
Preferred Skills:
- Warehouse operations experience
- Customer service experience
- Dispatch experience
- HR or employee relations experience
- Payroll or timekeeping system experience
- Experience working with blue-collar employees
- Knowledge of workplace safety, compliance, workers’ compensation, or OSHA procedures is a plus
What Makes You Successful in This Role:
- Strong ability to build relationships with both clients and employees
- Professional and clear communication skills
- Ability to stay organized while handling several tasks at once
- Confidence working with warehouse teams and supporting blue-collar employees
- Strong attention to detail, especially with payroll, timekeeping, documentation, and reporting
- Proactive mindset and willingness to solve problems before they become bigger issues
- Comfortable using computers, platforms, phone calls, emails, and reporting tools daily
Work Environment:
This position is fully on-site in a warehouse environment. The role requires daily interaction with employees and client leadership and may involve walking through warehouse areas to support workforce operations.
Compensation and Perks:
- Paid on a W-2
- Paid vacation and holiday time for full-time employees
- Medical, dental, vision, and 401(k) benefits
- Benefits: Effective after 60 days of employment
Are you interested in a position with us? Please apply!
Thank you!
We can’t wait to hear from you!
