Airstream of Colorado is a family owned and operated by Windish RV Center, Inc., dealership with three locations in Colorado and has proudly served the Colorado community for over 60 years. Airstream prides itself on being a family business and keeping family at the center of everything they do. At Airstream of Colorado and Windish RV Center, we believe every team member is critical to our success.
We are currently looking for full-time Service Advisor to join our team. We are looking for a motivated, hard-working individual who is e willing to learn and grow with our company. The ideal candidate will be a team player who is willing to help out in other areas as needed. Working hours are Tuesday through Saturday, 8 am to 5 pm.
Responsibilities:
· Answer technical questions about vehicle problems, warranties, services, and repairs.
· Assist customers in troubleshooting issues and/or scheduling repairs.
· Determine specialized product needs/services by working directly with customers and recommend additional services using low pressure, high integrity methods.
· Set schedules and assigns tasks to service department employees.
· Follow established repair order process to satisfactory and timely completion.
· Inspect repair quality and ensure that all work is complete.
· Keep customers apprised of work progress and notify customer when units are ready for pick up.
· Keep Service Manager/Management informed of all problems and potential problems.
· Provide excellent overall customer service.
· Greet service department customers promptly and courteously.
· Maintain a safe and clean work area for customers and coworkers.
Qualifications:
· Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone or in person.
· RV or auto experience is preferred but not required
· Detail-oriented with excellent organization and follow up skills
· A valid driver's license may be required
Physical Requirements:
This work requires the following physical activities:
· Climbing, bending stooping, kneeling, twisting, reaching, sitting, standing, walking, driving, lifting (up to 25 lbs.), finger dexterity, grasping, repetitive motions, talking, hearing, and visual activity
· The work will primarily be performed indoors
Job Type: Full-time
Pay: $45,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
Work Location: In person
