This position evaluates graduate student records for graduation and certifies the completion of graduation requirements through the degree audit process. The Graduate Records Specialist maintains records of graduate students, ensuring accuracy and compliance with university regulations involving degree requirements and correspondence. Additionally, this position communicates with and advises graduate students, faculty, and staff concerning Graduate Council policies related to degree requirements.
Required Qualifications
Education: High School Diploma or GED
Experience: Minimum of 2 years of office experience in an administrative support position, preferably in an office dealing with the public and serving clients. Demonstrated experience in roles requiring meticulous attention to detail. Experience working with computers and software such as Microsoft Office, performing tasks that require a high level of accuracy, and working collaboratively with other employees.
Knowledge, Skills, Abilities: Strong ability to multi-task. Excellent written and oral communication skills. Proven organizational and time-management skills. Excellent attention to detail. A customer-service focused attitude.
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Preferred Qualifications
Education: Bachelor’s Degree
Experience: 2 years working in a higher education office environment. Knowledge and experience working with Banner, Argos, and OnBase (or similar type systems). Experience working with high volume and deadlines. Experience using and/or processing web forms.
Knowledge, Skills, Abilities: Detailed knowledge of Graduate School policies and procedures. Knowledge of Banner. Ability to effectively communicate, verbally and in writing, with diverse audiences represented in a higher education setting.
Work Location
Compensation and Benefits
UT market range: 05
Application Instructions
To express interest, please submit an application with the noted below attachments:
About The College/Department/Division:
The Graduate School at the University of Tennessee Knoxville is a dynamic office that provides a wide range of services to students and academic units from recruitment to graduation. While prospective students are exploring graduate education, we are here to provide insight into the programs available and the process for applying. Once a student has decided to submit an application, we manage the admissions process in coordination with the academic units. During the time a student is enrolled at UTK, the Graduate School monitors student progress and provides support for student success. As students approach graduation, we evaluate records and verify the awarding of all degrees.
Graduate education is one of the components that makes UT a great university. The Graduate School is a full partner in supporting the university’s mission, vision, and the values embodied in the Vo lunteer Spirit.
