About Us
Volunteer Pediatric Dentistry is a fun, fast-paced pediatric dental office dedicated to providing exceptional dental care for children in a welcoming and positive environment. Our team focuses on creating comfortable, enjoyable experiences for both our patients and their families while maintaining the highest level of professionalism and care.
Position Overview
Volunteer Pediatric Dentistry is seeking a friendly, organized, and dependable Dental Check In-Out Coordinator to join our growing pediatric dental team. This position plays a key role in creating a positive experience for our patients and families by ensuring a smooth and efficient check-out process after each visit.
The ideal candidate is energetic, detail-oriented, enjoys working with children and parents, and thrives in a fast-paced dental environment.
Responsibilities
- Greet patients and families at check-out with professionalism and kindness
- Schedule future hygiene and treatment appointments
- Review treatment plans and financial arrangements with parents/guardians
- Collect payments and process transactions accurately
- Verify insurance information and explain patient balances
- Coordinate referrals and follow-up appointments as needed
- Maintain accurate patient records and documentation
- Answer phones and assist with front office duties when needed
- Support the clinical and administrative team to ensure excellent patient care
Qualifications
- Previous dental or medical front office experience preferred
- Experience with dental software is a plus
- Strong communication and customer service skills
- Comfortable working with children and families
- Excellent organizational and multitasking abilities
- Positive attitude and team-oriented mindset
- Reliable and professional appearance
What We Offer
- Competitive pay based on experience
- Supportive and positive team environment
- Opportunities for growth within the practice
- Fun, family-focused workplace
- 401 K Match after 1 year
Knowledge and Skill Requirements:
- Proficiency in EAGLESOFT and Microsoft Excel
- Excellent communication, negotiation, and conflict resolution skills
- Ability to problem solve and make informed decisions
- High level of accuracy and attention to detail
Education Requirements:
High school diploma, GED or equivalent required
Dental Office Experience recommended
Physical and Mental Requirements:
- Ability to sit for extended periods and work at a computer
- Clear verbal and written communication
Work Environment:
- Office-based role with standard business hours - Typically, Monday through Thursday 7:15-4:00pm. With the ability to work Fridays only if desired
- Collaborative team setting with cross-functional interaction
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Professional development assistance
Work Location: In person
