We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to support the Company Executive in driving daily business operations. This role plays a critical part in ensuring efficiency across sales, procurement, and account management workflows, supporting the full lifecycle from sales order creation through purchasing, fulfillment, and vendor/customer coordination of new accounts.
The ideal candidate is highly resourceful, anticipates needs, and can manage multiple priorities while maintaining a high level of accuracy and professionalism in a fast-paced environment.
Essential Duties, Functions and Responsibilities:
- Prepare reports, presentations, and business communications
- Track action items, priorities, and deadlines to ensure timely execution
- Serve as a liaison between leadership, internal teams, vendors, and customers
- Provide direct administrative support to the Company Executive including calendar management, meeting coordination, and travel arrangements
New Sales & Account Management Support
- Assist with new sales order entry, tracking, and updates within ERP/CRM systems
- Support quote preparation, pricing coordination, and customer communications
- Maintain customer records, agreements, and documentation
- Monitor order progress and proactively communicate status updates
- Assist with issue resolution and customer follow-ups
Procurement & Purchasing Support
- Create and manage new purchase orders (POs) aligned with procurement strategy
- Coordinate with vendors on pricing, availability, and delivery timelines
- Track procurement lifecycle from PO issuance through receipt and reconciliation
- Support supplier communication and relationship management
- Assist in monitoring inbound inventory and delivery schedules
Order Lifecycle & Operations Coordination
Support full transaction lifecycle:
New Sales Order Purchase Order Shipment Invoice Payment
- Returns/RMA
- Ensure accuracy and consistency across all documentation and systems
- Identify, troubleshoot, and escalate delays or discrepancies
- Coordinate cross-functionally with warehouse, finance, and operations teams
- Data, Reporting & Process Suppor
- Generate reports related to sales activity, procurement status, and order flow
- Assist leadership in tracking KPIs such as order volume, vendor performance, and turnaround times
- Maintain organized filing systems and operational documentation
- Identify opportunities to improve administrative and workflow efficiencies
Competencies/Skills/Abilities:
- 5+ years of experience in Executive Assistant, Sales Support, Procurement Support, or Operations roles
- Experience supporting senior leadership
- Hands-on experience with ERP/CRM systems
- Proficiency in Microsoft Office / Google Workspace
- Strong organizational, multitasking, and time management skills
- High attention to detail and ability to manage confidential information
Preferred
- Experience in procurement, supply chain, or distribution environments
- Familiarity with order processing, purchasing workflows, and inventory coordination
- Experience in multi-channel sales environments (e-commerce + wholesale)
- Exposure to vendor management and supplier coordination
Required Education and Experience:
- Bachelor’s Degree preferred
- Highly proficient in Excel, required
- Organization skills
- Strong phone, email and in-person communication
- High-paced, operations environment supporting procurement and sales execution
- Requires strong prioritization and ability to manage shifting deadlines
- High interaction with leadership, vendors, and internal teams
Benefits offered with this position:
- Medical Benefits after 60 days
- 401k eligible after 60 days and at 6 months with employer pre-tax match of 4.5%
with 5% contribution
- Paid Company Holidays: Refreshed Tech observes the following paid holidays: New
Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and
Christmas Day
- Paid Time Off (PTO): PTO begins accruing after 90 days of employment. Accrual is
based on years of service:
- 0–1 year — 88 hours annually
- 2+ years — 96 hours annually
