Maniilaq Association
1/22
Title: Administrative Assistant/Scheduler Range: 13
Program: Dental Status: Non-Exempt
Housing Priority: None Covered: Yes
POSITION SUMMARY
Under the guidance of the Dental Clinic Manager, enters data in the Resource Patient Management Systems Dental and Scheduling package (DDS / SD) system, including on-going data entry, data processing, and data extraction. Maintains an accurate inventory of clinical/administrative supplies needed to support the dental program; oversees the DDS RPMS system, including on-going data entry, data processing, and data extraction; processes purchase orders, travel/check requisitions, etc; arranges repairs of clinical and administrative equipment as needed; schedules dental appointments; performs word processing as required. Reports directly to the Dental Clinic Manager.
PRINCIPAL DUTIES AND RESPONSIBILTIES
- Schedules dental appointments and provides reminder phone calls prior to appointments. Advises patients regarding the importance of reporting for appointments as scheduled.
- Responds respectfully and appropriately to clients and other health care providers.
- Establishes and maintains inventory database of dental/administrative supplies restocking as necessary. Implements procedures for tracking, receiving, handling, processing, and distribution of supplies and equipment.
- Complete travel/lodging arrangements, purchase orders and check requisitions using proper forms and protocol.
- Maintains patient program data in a secure, organized, and confidential manner.
- Maintains patient’s charts. Including but not limited to, creating new patient’s charts, archiving deceased patient’s charts and overall chart organization.
- Provides data processing for purchases of materials, supplies, and services as appropriate. Follow-up by telephone or written correspondence with vendors as necessary.
- Prepares work orders for repair services on equipment (fax, copiers, etc.) on request. Assists the operations manager in executing regular quality assurance activities (ordering admin. Supplies, re-stocking, or cleaning storage areas).
- Provides direct office support including general office appearance, telephone reception, and typing.
- Participates in development and implementation of departmental goals and objectives.
- Assists in keeping open appointments filled by calling in patients from the waiting lists.
- Coordinates with providers to make sure tele-med cases are processed and responses are sent to the village clinics in a timely manner.
- Assists dental manager with collection, processing and follow up for dental patient referrals.
- Prepares dental insurance pre-determinations for procedures that require it for payment.
