NOW HIRING: PATIENT CARE COORDINATOR
Pike Acupuncture & Wellness in Milford, PA is looking for a warm, confident, highly organized Patient Care Coordinator to join our growing team.
This is an all-hands-on-deck position for someone who can move comfortably between patient care, front-office responsibilities, scheduling, communication, and general clinic support. One moment you may be welcoming a new patient or answering the phone; the next, you may be preparing a treatment room, assisting a practitioner, or helping a patient understand what comes next.
Your responsibilities may include:
- Greeting patients and creating a welcoming experience
- Answering phones, texts, and emails
- Scheduling, confirming, and rescheduling appointments
- Collecting forms, patient information, and payments
- Preparing treatment rooms and patients for appointments
- Assisting practitioners and supporting patients during treatment
- Applying or removing treatment equipment after training
- Explaining appointment expectations, home-care instructions, and next steps
- Following up with prospective and current patients
- Maintaining accurate records
- Keeping treatment and common areas clean, stocked, and organized
- Helping wherever needed to keep the clinic running smoothly
Some days will be calm. Others will feel like controlled chaos. We need someone who can juggle several responsibilities while making every patient feel heard, cared for, and important.
You may be a great fit if you are:
- Warm, outgoing, and comfortable working closely with people
- Professional and confident on the phone
- Organized, dependable, and detail-oriented
- Calm under pressure and able to multitask
- Compassionate with people who may be nervous, frustrated, or in pain
- Resourceful and willing to jump in wherever needed
- Fluent in English and Spanish
No medical experience? No problem. We will train the right person.
Experience in healthcare, caregiving, hospitality, customer service, scheduling, reception, or sales is helpful, but personality, professionalism, and a willingness to learn matter most.
This is primarily a weekday, daytime position at our Milford clinic, with occasional community events. We offer competitive pay based on experience, paid vacation after one year, hands-on training, a supportive work environment, and meaningful opportunity for growth.
To apply, email your resume and cover letter explaining why you would be a great fit to:
[email protected]
Use the subject line: ROCKSTAR
Applications submitted without the requested subject line and cover letter may not be considered.
Candidates must be available for the following hours:
M-TH: 8am - 4:30pm
F: 9am - 12pm. Friday hours are flexible, can be expanded, and can be remote for the right individual.
The ideal candidate will be invested in our mission, take ownership of their role, and be motivated for increased hours, learning, and responsibility.
If you are concerned or feel like you don’t have the qualifications, apply anyway! We don’t hire off keywords. We hire real living people who are authentic, resourceful, and outgoing. We will train the right candidate.
If this sounds interesting, and you’d like to join this fun, rewarding office at Pike Acupuncture , send your resume and cover letter directly to careers@ pikeacupuncture.com (no spaces) with the subject line: “ROCKSTAR". Please do not call the office directly.
Pay: $22.00 - $24.00 per hour
Benefits:
- Employee discount
- Opportunities for advancement
- Paid time off
- Professional development assistance
Medical Specialty:
Education:
- High school or equivalent (Required)
Work Location: In person
