PRIMARY DUTIES AND RESPONSIBILITIES
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Plans, organizes, directs, and controls office operations.
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Work closely with onsite management staff to ensure that there is sufficient staff scheduled daily to properly process the incoming mail volume.
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Analyzes workflow and assignments to ensure operations run efficiently and all deadlines are met daily.
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Complete all daily reporting requirements as instructed.
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Provides direction to staff by answering questions and resolving problems.
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Responsible for training and development of all staff.
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Ability to maintain strict confidentiality.
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Understand and follow established business rules for all job duties.
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Provide staff support by performing data entry, mail scanning, and opening work when needed.
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Ensure that all of the mail that has been received that day will be completely processed prior to leaving daily.
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All other duties as assigned.
REQUIREMENTS
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MS Office proficiency
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Excellent verbal and written communication skills
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Skilled at operating office equipment (i.e., personal computer, OPEX machine, etc.)
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Must be able to work a flexible work schedule and handle multiple tasks under pressure.
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Must be available to work Saturdays.
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Previous supervisory experience preferred.
SCHEDULE
The base schedule for this position is as follows:
Monday – Friday 8:00 am to 6:00 pm
Saturday – As needed
