Job Overview
We are seeking a dynamic and energetic Clinic Director & Human Resources Manager to lead our healthcare facility with passion and precision. This pivotal role combines the responsibilities of overseeing daily clinic operations, ensuring compliance with healthcare regulations, managing staff, and fostering a positive patient experience. The ideal candidate will bring a proactive approach to practice management, demonstrate exceptional leadership skills, and possess a comprehensive understanding of medical office workflows. Join us in creating a thriving environment where quality care and efficient management intersect to make a meaningful difference in patient lives.
Duties
- Lead the overall operations of the clinic, ensuring smooth workflow and high-quality patient care delivery
- Manage staffing processes including hiring, onboarding, training, supervision, and performance evaluations for healthcare professionals and administrative staff
- Oversee medical administrative functions such as medical records management, billing, coding, and compliance with HIPAA and other health regulations
- Utilize EMR/EHR systems like Jane and ClaimMD to maintain accurate electronic health records and patient management data
- Monitor fiscal activities including budgeting, financial management, and resource allocation to optimize clinic profitability and sustainability
- Ensure adherence to healthcare policies, JCAHO standards, OSHA regulations, and managed care requirements
- Foster excellent customer service by promoting effective communication between staff and patients while maintaining a welcoming environment
- Supervise daily clinic operations including appointment scheduling, patient flow management, and medical administrative support functions
- Implement quality improvement initiatives focused on patient safety, clinical efficiency, and staff development
- Collaborate with healthcare providers on utilization management and acute care protocols to enhance patient outcomes
- Proven experience in medical office management or healthcare practice management with supervisory responsibilities
Requirements
- Strong knowledge of health regulation policies such as HIPAA, JCAHO standards, and compliance requirements in healthcare settings
- Extensive experience with EMR/EHR systems including Jane and ClaimMD; proficiency in Microsoft Office Suite is essential
- Background in outpatient settings with familiarity in outpatient clinic experience or hospital environments preferred
- Demonstrated fiscal management skills including budgeting, financial analysis, and resource planning
- Excellent managerial communication skills coupled with customer service expertise to lead teams effectively
- Knowledge of medical terminology, medical billing procedures, and healthcare staff management practices
- Bachelor’s degree in human resources, healthcare administration, business, management, or a related field; relevant advanced education or certification is a plus.
- Leadership experience in a healthcare, therapy, pediatric, disability-services, or similarly regulated setting strongly preferred.
- Practical HR experience across recruiting, onboarding, employee relations, policy administration, and performance management.
- Working knowledge of confidentiality, HIPAA, employment practices, and compliance-minded documentation.
- Strong judgment, follow-through, organization, and communication skills.
- Ability to balance warmth and empathy with accountability, consistency, and sound decision-making.
- Comfort working independently, managing competing priorities, and handling sensitive information with discretion.
Join us as we strive to deliver exceptional healthcare services through innovative leadership and dedicated team collaboration. This paid position offers an exciting opportunity to shape the future of our clinic while advancing your career in healthcare management.
Pay: $42,000.00 - $50,000.00 per year
Work Location: In person
