About the Role
We are a growing fence and deck supply company looking for a friendly, organized, and motivated Office Coordinator who can handle front‑desk responsibilities and help drive new business through outbound calls to contractors, landscapers, builders, and property managers.
This is a great fit for someone who enjoys customer service, staying organized, and talking to people — both in person and over the phone. If you’re confident, outgoing, and comfortable making calls, you’ll thrive here.
Key Responsibilities
- Answer incoming calls and assist customers with product questions
- Greet walk‑in customers and help them with material selections
- Schedule estimates and coordinate with the estimator
- Process payments, invoices, and receipts
- Assist with supplier orders, inventory coordination, and order tracking
- Maintain a clean and organized front desk area
- Make outbound cold calls to contractors, landscapers, builders, and businesses to introduce our products and services
- Build and maintain a simple contractor contact list for follow‑ups
- Promote seasonal deals, material availability, and delivery options
- Provide excellent customer service and represent the company professionally
Requirements
- Strong communication and customer service skills
- Friendly, professional, and confident on the phone
- Comfortable making outbound calls (no call center experience required, just confidence)
- Basic computer skills (email, spreadsheets, CRM preferred)
- Ability to multitask in a busy environment
- Reliable, punctual, and organized
- Willing to learn product information (fence/deck materials)
Preferred Qualifications
- Experience in retail, front desk, or customer service
- Experience in construction supply, hardware, or home improvement stores
- Experience with outbound calling or sales outreach
- Bilingual (English/Spanish) is a plus
Compensation
- High Base Rate — Depending on Experience (DOE)
- Performance bonuses for outbound sales success
- Paid training
- Opportunities for advancement
Pay: $24.77 - $35.00 per hour
Work Location: In person
