Job Summary
We are seeking a dynamic and experienced GM/Manager to lead our hospitality team with enthusiasm and expertise. In this pivotal role, you will oversee daily restaurant operations, ensuring exceptional customer service, efficient food production, and smooth management of staff and resources. Your leadership will drive the success of our establishment by fostering a positive team environment, maintaining high standards of food safety and quality, and optimizing profitability. This position offers an exciting opportunity for a motivated professional to make a significant impact in a fast-paced, customer-focused setting.
Duties
- Lead and supervise all restaurant operations, including food preparation, service delivery, and staff management to ensure seamless daily functioning.
- Oversee inventory control, ordering supplies, and managing food safety protocols to maintain high standards of cleanliness and quality.
- Manage POS systems such as Toast and Micros POS for accurate order processing, cash handling, and sales reporting.
- Train, develop, and motivate team members to deliver outstanding customer service while adhering to company policies and procedures.
- Conduct shift management duties including scheduling staff, overseeing food production, ensuring compliance with health regulations, and resolving customer concerns promptly.
- Analyze profit and loss statements to identify opportunities for revenue growth and cost reduction.
- Facilitate staff interviewing, onboarding, ongoing training & development initiatives to build a strong hospitality team.
Requirements
- Proven experience in quick service or fast food restaurant management with a strong background in food preparation, cooking, and kitchen management.
- Demonstrated supervisory experience in hospitality or restaurant environments with excellent team leadership skills.
- Extensive knowledge of food safety standards, inventory control practices, and food handling procedures.
- Familiarity with POS systems such as Aloha POS and Micros POS; experience with cash handling is essential.
- Prior experience in fine dining or casual dining settings is highly desirable; banquet or catering experience is a plus.
- Strong organizational skills with the ability to manage multiple priorities efficiently while maintaining high-quality service standards.
- Excellent communication skills for staff training, customer interactions, and team collaboration.
- Ability to analyze financial data including budgeting and profit & loss analysis for operational improvements.
- Hospitality management certification or equivalent experience in managing hospitality teams is preferred.
Join us as a GM/Manager where your leadership will inspire excellence in every aspect of our restaurant operation! We are committed to paying all roles fairly while providing an engaging environment that values your culinary expertise, management skills, and passion for delivering memorable guest experiences.
Pay: $48,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
