Looking for professional, dependable, and caring individuals to become members of our team. Amazing customer service skills is a big plus!
Requirements:
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A positive attitude
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Pass a background check
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High school diploma or equivalent
Benefits:
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Health Insurance
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Dental & Vision Insurance
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401(k) & 401(k) Match
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Paid Training
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Paid Time Off
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Employee Discount
Responsibilities:
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Greets customers promptly and courteously.
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Remains professional and resourceful when assisting customers by telephone or in-person.
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Provides product and funding information to customers.
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Completes order intake by computer access and/or manual form. Determine order urgency, establishes the payer source(s), and informs customers of payment responsibilities and schedules appropriate delivery.
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Provides customers with accurate information regarding equipment use, including safety issues and limitations, funding considerations, 3rd party funding coverage, delivery schedules and company billing practices.
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Make calls out to our customers who have borrowed equipment through Alick's and attempt to recollect equipment that is overdue or equipment that is due soon.
Schedule:
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Schedule:8-hour shift
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Day shift Monday to Friday
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On Call Weekend availability
