Overview
Join our orthodontic clinic as a part-time Orthodontic Scheduling Coordinator and become the friendly face and efficient coordinator that keeps our practice running smoothly out in the Orenco area! This vital role combines exceptional patient service with administrative excellence, ensuring every patient feels welcomed and cared for from the moment they walk through our doors. Our clinic is building a team of self-motivated individuals who want to be part of an expanding clinic and have a passion for healthcare support. We are committed to providing a paid position that values your skills and dedication, with open and direct communication between staff members and leadership.
Responsibilities
- Greet patients warmly, verify their appointment details, and assist with check-in procedures using Cloud 9 and Weave.
- Schedule appointments efficiently while managing the clinic’s calendar to optimize patient flow and reduce wait times.
- Verify insurance coverage, and handle billing tasks.
- Maintain accurate medical records by reviewing documentation for completeness and compliance with HIPAA regulations.
- Answer multi-line phone systems professionally, providing excellent customer service and directing calls appropriately.
- Manage patient intake forms, update medical histories, and prepare needed documentation.
- Support office management tasks such as filing, data entry, and maintaining organized medical records in both paper files and digital platforms.
Requirements
- Experience in orthodontics or dental office environment.
- Experience with Cloud 9, Weave, and Practice Beacon is a plus.
- Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and office management software.
- Ability to assist in handling medical billing processes including insurance verification .
- Knowledge of dental terminology combined with medical terminology to accurately review documentation and assist with care plans preferred.
- Exceptional phone etiquette, customer service skills, and the ability to multitask efficiently in a busy front desk setting.
- Bilingual (Spanish) strongly preferred.
- Strong organizational skills with attention to detail for documentation review, and office management tasks.
- Familiarity with HIPAA regulations to ensure patient confidentiality at all times.
Join us as an Orthodontics Scheduling Coordinator where your dedication will help create positive experiences for our patients while supporting the seamless operation of our practice!
Job Type: Part-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
- Opportunities for advancement
Language:
Ability to Commute:
- Hillsboro, OR 97124 (Required)
Work Location: In person
