Position Title: Security Guard/Door Monitor
Reports To: Administrator or Appointed Designee
W/H Class: Hourly
The primary purpose of this position is to:
- Provide increased supervision and security.
- Greet all,visitors, staff and residents upon entering or leaving.
- Ensure that all facility policies and procedures for resident pass are maintained.
- Provide support and assistance during behavioral emergencies.
- Monitor all persons entering the facility.
- In the absence of the receptionist, act as the initial contact for all visitors and provide assistance as needed.
QUALIFICATIONS & ESSENTIAL REQUIREMENTS:
- Must possess a minimum of a high school diploma or equivalent (GED).
- Must be at least 21 years of age.
- Must have a good speaking voice and excellent communication skills.
- Must be able to read, write, speak and understand the English language.
- . Ability to make independent decisions when circumstances warrant such action.
- Must possess ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the gen ral pub ic.
- Must possess leadership and the willingness to work harmoniously with other personnel.
- Must be physically capable of effectively hearing, seeing, speaking and writing.
- Must be able to physically and emotionally assist in the evacuation of residents during emergency situations.
Level II (Moderate exposure risk - Tasks assigned to this position may involve limited or indirect exposure to blood, body fluids, infectious diseases, air contaminants and/or hazardous chemicals).
DUTIESIRESPONSIBILITJESIFUNCTION (Every effort has been made to identify the essential duties of this position. However, this job description in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, in the best interest of resident care/safety or is an essential function of the position):
- Assisting in the management of behavioral emergencies through the use of standard de escalation techniques and/or non- violent crisis intervention (CPI) as needed.
- Assisting in the management of any other emergency situations including, but not limited to: fire, medical, weather related, and police.
- Participate in trainings and in-services related to facility rules and regulations and facility
policies. This includes training in non-violent physical crisis intervention techniques (CPI).
- Training in Code White policy and Code "W" policy.
- Demonstration of good judgment under stress, emotional stability, tact, reliability and an ability to adapt to changing circumstances.
- Maintain professional and respectful interactions with co-workers and residents.
- Maintain compliance with facility safety regulations and administrative guidelines for employee behavior.
- Ability to work well within the context of a Long-term Care Facility.
- Answer phones in a friendly and timely manner in the absence of the receptionist. Must speak clearly so as to be easily understood. Proper grammar must be used at all times.
- Accurately direct phone calls to the appropriate party in the absence of the receptionist and take messages. Assure that they are forwarded to the appropriate party in a timely manner.
- Greet all residents, visitors, vendors, inspectors and staff in a friendly, helpful manner
- Maintain the reception area in a clean orderly fashion.
- Report needed equipment, supplies to supervisor.
- Ensure all HIPPA compliance policies and procedures are followed and maintained.
- Ensure the resident/employee environment is as free from accidents and hazards as is possible. Immediately correct/address potential safety risks as prudent and warranted.
- Ensure that all elements of the facility's Abuse & Neglect policies are maintained and enforced as is possible.
- Ensure that all policies and procedures for resident pass are strictly enforced (i.e. Pass time restrictions; wandering resident list, wandering resident/resident elopement picture list/pictures; pass restriction lists; failure to return from pass timely procedures, sign in/out procedures, etc).
- Ensure all emergency and disaster procedures are followed as appropriate (i.e. fire, door alarm, code white, missing resident, tornado, etc).
- All other duties as assigned.
