We are seeking a detail-oriented and customer-focused staff member for our Medical Records Department & Reception to join our healthcare team. This role combines front desk responsibilities with medical records management, ensuring efficient patient flow and accurate recordkeeping.
**MUST BE AVAILABLE FRIDAYS**
Key ResponsibilitiesFront Desk / Reception Duties
- Greet and check in patients in a professional and friendly manner
- Answer phone calls and respond to patient inquiries
- Verify patient demographics and insurance information
- Collect co-pays and assist with basic billing tasks
- Maintain a clean and organized reception area
Medical Records Duties
- Maintain and organize patient medical records (electronic and paper)
- Ensure accuracy, completeness, and confidentiality of records
- Upload, scan, and file documents into the system
- Process requests for medical records in compliance with privacy regulations
- Assist healthcare providers in retrieving patient information
- Follow HIPAA and organizational policies for data security
Qualifications
- High school diploma or equivalent required
- Previous experience in a medical office preferred
- Knowledge of medical terminology and electronic health record (EHR) systems
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Attention to detail and ability to maintain confidentiality
Work Environment
- Fast-paced medical office or clinic setting
- Frequent interaction with patients, healthcare providers, and administrative staff
Job Type: Part-time
Pay: From $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Medical Specialty:
Work Location: In person
