Job Overview
We are seeking a dynamic and detail-oriented Property Desk Adjuster to join our claims team! In this pivotal role, you will be the first point of contact for property insurance claims, guiding clients through the claims process with professionalism and empathy. Your expertise will help ensure accurate claims adjudication, effective negotiation, and compliance with insurance regulations. This position offers an exciting opportunity to leverage your skills in property insurance claims processing, analysis, and customer service to make a meaningful impact on our clients’ recovery journey. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, we want to hear from you!
Duties
- Manage incoming property insurance claims, ensuring thorough documentation and adherence to company policies and regulatory standards
- Conduct detailed analysis of claim information using estimating software such as Xactimate or similar tools to determine coverage and liability
- Communicate effectively with clients, contractors, and internal teams to gather necessary information and clarify claim details
- Negotiate claim settlements with policyholders, vendors, and third parties while maintaining a focus on fairness and regulatory compliance
- Detect potential fraud or suspicious activity through diligent review of claim data and documentation
- Coordinate with liability and casualty insurance teams for complex claims involving multiple coverage types
- Prepare comprehensive reports on claim status, settlement recommendations, and investigation findings for management review
Requirements
- Proven experience in property insurance claims processing, including casualty or liability insurance claims adjudication
- Strong knowledge of insurance law, workers' compensation law, and insurance regulation standards applicable to claims handling
- Proficiency in estimating software such as Xactimate or similar tools used for auto estimating and property damage assessment
- Excellent negotiation skills coupled with customer service expertise to manage client communications effectively
- Analytical mindset with strong organizational skills to prioritize tasks and manage multiple claims efficiently
- Familiarity with regulatory compliance in claims processing and fraud prevention techniques
- Ability to utilize Microsoft Office suite (Word, Excel, Outlook) for documentation and reporting purposes
- Experience with financial software relevant to claims management is a plus
- Knowledge of workers' compensation law is highly desirable
Join us as a Property Desk Adjuster and become an integral part of a dedicated team committed to delivering outstanding service while navigating the complexities of property insurance claims. Your expertise will help clients recover confidently while ensuring all processes meet the highest standards of integrity and compliance.
Pay: $49,663.92 - $59,810.31 per year
Benefits:
- Company car
- Employee assistance program
- Matching gift program
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
