Company Overview
JHB Rental Properties is a busy residential leasing operation with multiple properties in Culpeper and the surrounding area. We are dedicated to providing a high-quality rental experience to our tenants.
Summary
We are seeking a Bilingual Rental Property Office Administrative Assistant to join our team in Culpeper, VA. This role is crucial in providing professional customer service and administrative support for the leasing office. This position serves as a primary point of contact for residents, prospective residents, vendors, and visitors while supporting rental inquiries, application intake, recordkeeping, scheduling, and daily office operations.
Primary Responsibilities
- Greet residents, prospective tenants, vendors, and visitors in a professional and courteous manner.
- Answer and direct incoming phone calls and assist callers with questions and requests.
- Serve as the first point of contact for all visitors entering the leasing office.
- Assist prospective residents with rental inquiries and application procedures.
- Review rental applications for completeness and accuracy before submitting them for management review.
- Accept rent and other residents’ payments and ensure funds are properly secured for transfer to the bookkeeper. This position does not process payments.
- Maintain organized resident, applicant, and property files, both electronic and paper.
- Perform filing, scanning, copying, data entry, and other general administrative duties.
- Assist with scheduling appointments, property tours, and resident meetings.
- Respond to residents’ concerns and direct requests to the appropriate team member.
- Help maintain an organized, professional, and welcoming office environment.
- Support the property management team with daily office operations and special projects as needed.
- Assist the Residential Property Manager with administrative tasks, reports, and daily office operations.
Essential Skills
- Ability to multitask and prioritize duties in a fast-paced office environment.
- Strong problem-solving abilities and willingness to learn.
- Dependable, punctual, and professional.
- Ability to work independently and as part of a team.
- Positive attitude and strong work ethic.
- Team player who is willing to assist coworkers and contribute to the success of the office.
Qualifications
- Bilingual in English and Spanish strongly preferred.
- Experience in rental property management or office administration is a plus.
- High school diploma or equivalent.
- Strong communication, organization, and multitasking skills.
- Knowledge of property laws and management software is helpful
- Experience with productivity software (e.g., Microsoft Office).
- Valid driver’s license and reliable transportation may be required.
- Salary depending on experience
If you are ready to take your career to the next level and make a significant impact in property management, we invite you to apply today to join us at JHB Rental Properties.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Language:
Work Location: In person
