Come Grow with Us at Canal Coffee Company!
This role is based at our Morganton, NC Location!
At Canal Coffee Co., we believe in people. We believe people are your connection to everything- believe it or not we’re all far more connected than you may think. People are brought together through passion, places, ideas… not to mention love for great coffee and food. Our company culture is built on our belief of connecting people through serving one another. At Canal we believe this philosophy should be present in every level of the company. Serving people and making connections with each other is what we pride ourselves in. However, we also believe this is how we should view our customers. Connections matter. We want to be the canal per say that connects people. We are a starting point, a mid-journey stop, and a destination. Whatever the path, you can count on us to meet you with a smile and an incredible cup of coffee.
JOB SUMMARY
The General Manager at Canal Coffee Company is essential to helping our stores run smoothly. As a manager, you can expect to be seen helping with scheduling, inventory, and training new staff, among other responsibilities. Outstanding customer service is a must as you will be promoting coffee consumption by educating customers, and determining their coffee interest and needs.
Key Responsibilities
- Oversee daily store operations, cleanliness, and service standards
- Manage staff scheduling, payroll prep, training, and shift coverage
- Supervise baristas, address customer concerns, and hold team members accountable
- Monitor inventory, stock levels, deliveries, and product rotation
- Prepare and serve quality beverages and food according to company standards
- Drive sales through customer engagement, upselling, and product knowledge
- Partner with the Operations Manager to maintain consistency and documentation
Qualifications
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred
- 1+ year of supervisory, café, coffee shop, or barista experience in a high-volume setting
- Inventory control and cash handling experience required
- Basic computer skills, including Word and Excel
- Must be at least 18 years old
- Must be able to work weekends, have mostly open availability, and assist with physical tasks like lifting boxes
Skills
- Strong leadership, communication, and decision-making abilities
- Problem-solving and multitasking in a fast-paced environment
- Positive attitude, teamwork, and strong interpersonal skills
- Ability to coach staff, recognize talent, and deliver outstanding hospitality
Benefits
- Bonus opportunities
- Career growth and development
- Flexible schedule
- Paid training
- Health, dental, and vision insurance
- Paid time off
- One free drink per day
- 401(k)
We proudly hire veterans! Apply today to grow with us!
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have open availability to work that includes weekends?
Experience:
- Management: 2 years (Required)
- Inventory control: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Morganton, NC 28655 (Preferred)
Work Location: In person
