About the Role
As a Field Service Engineer specializing in CNC systems, you will serve as a critical technical partner to our manufacturing clients. You will drive operational excellence by performing complex installations, diagnostics, and preventative maintenance to ensure peak machine performance and minimize downtime.
Responsibilities-
Execute on-site installation, calibration, and commissioning of advanced CNC machinery to meet production requirements.
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Diagnose and resolve complex electrical, mechanical, and control system failures to restore equipment functionality rapidly.
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Perform comprehensive preventative maintenance programs that extend the lifecycle of high-precision industrial assets.
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Provide expert technical guidance and training to client operators to improve their internal troubleshooting capabilities.
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Maintain precise service records and technical documentation to ensure full transparency regarding machine status and repair history.
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Collaborate with internal engineering teams to identify recurring equipment trends and implement long-term reliability solutions.
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5+ years of hands-on experience in CNC machine repair and industrial maintenance.
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Advanced proficiency in reading and interpreting complex electrical schematics and mechanical blueprints.
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Strong diagnostic skills regarding industrial control systems, servo motors, and PLC integration.
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Ability to travel regionally to support a diverse client base in dynamic manufacturing environments.
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Excellent interpersonal skills with a focus on delivering professional, customer-centric technical support.
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Experience with multi-axis machining centers and advanced CNC control platforms.
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Proficiency in utilizing Microsoft Office and enterprise service management software for reporting.
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Prior experience in a field-based role providing technical support for heavy industrial equipment.
