Southern Tier Independence Center
Access your world.
Position Title
NY Connects Specialist HR USE ONLY
Date Issued
February 2025 Hour Per Week/
Status
37.5 hours/week, Full-
Time
Date Revised
June 2026
Hourly Rate
$18.50/hour, Non-
Exempt
Reports to
Transition Director
FLSA Status
Non-Exempt
Department
NY Connects
Location
Chenango, Tioga
Counties
Summary
NY Connects is designed to help individuals and their caregivers gain access to the right long term services
and supports, in the setting of their choice. It serves people of all ages, disabilities, and income levels,
including individuals interested in planning for or able to pay for their LTSS needs.
Education and Experience
1. Associate’s degree in human services or related field and two years of experience in a human services
position that requires direct service to individuals. An equivalent combination of education and experience
may be substituted.
Knowledge, Skills, and Abilities
1. Strong commitment to the independent living philosophy, Person Centered Planning, consumer choice and
integration of people with disabilities into all aspects of community life.
2. Ability to effectively interact and work with individuals from diverse cultures and backgrounds.
3. Experience providing information and referral services and/or long-term care supports and services.
4. Extensive knowledge of community resources and long-term care supports and services.
5. Proficient in the use of all Microsoft Office applications (Excel, Word, Power Point).
6. Ability to communicate effectively, both verbally and in writing.
7. Demonstrate professional work habits including dependability, time management, independence and
responsibility.
8. Knowledge of ethical and professional responsibilities and boundaries.
9. Excellent attention to detail and organizational skills.
10. Ability to multi-task and work effectively in both a team and individual setting.
11. Capacity to work in various settings, including home visits and community-based locations.
12. Valid driver’s license, access to a reliable and insured vehicle, and compliance with all applicable state
regulations, including required vehicle inspections and driving record checks.
Essential Job Functions
1. Provide individuals with unbiased information and connections to qualified providers of long-term supports and
services by phone and in person.
2. Provide Options Counseling/Person-Centered Counseling services to individuals seeking long-term supports
and services by phone and in person.
3. Conduct education and awareness presentations to community partners, groups, and individuals about NY
Connects and local long term support and services.
4. Actively participate in community groups including the Long-Term Care Council and/or No Wrong Door
