CLIENT SERVICE LEADER
Location: JACKSONVILLE, FLORIDA
Full-Time
Position Overview
ECC Corporation is seeking an experienced Client Service Leader to grow our presence and strengthen client relationships in the Florida region. In this position, you will lead strategy and business development activities, develop connections with new and existing clients and ensure delivery of high-quality professional services. This role will require a seller-doer who will also directly manage projects and provide technical expertise to clients.
Responsibilities
- Serve as the primary contact for regional clients, maintaining relationships, driving business development and executing the strategic plan for the region. Represent ECC through active participation in industry organizations and by attendance at job-related functions.
- Lead project pursuits including identification of potential business opportunities, directing development of marketing materials, proposals, presentations and interview strategies.
- Serve as project manager for major clients on complex infrastructure projects as needed.
- Ensure delivery of high-quality professional and project services across the region.
- Build team technical capabilities, supervising direct reports, recruiting new talent and fostering employee retention.
- Maintain a consistent office presence and represent senior leadership in supporting an efficient and productive environment.
- Perform additional duties as assigned.
Qualifications
- Bachelor’s degree in Civil Engineering, Construction Management, or a related technical discipline.
- Florida Professional Engineer (PE), Certified Construction Manager (CCM), or similar professional credential preferred.
- Minimum of twelve (12) years of progressively responsible experience in civil, highway/bridge, rail, facilities, or transportation‑related fields.
- Prior experience with the Florida Department of Transportation (FDOT), either as a client or employee, preferred.
- Progressive project management and business development experience with transportation projects.
- Valid driver’s license and ability to travel to project sites.
- Strong knowledge of project/program management, construction inspection, and contract administration.
- Experience working on railroad projects preferred.
- Proficiency in Microsoft Office applications.
- Exceptional organizational, communication, and problem‑solving skills.
EEO Statement
ECC Corporation provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status or on the basis of disability.
About ECC Corporation
ECC Corporation is a veteran owned firm delivering trusted expertise across the nation. Built on a foundation of discipline, precision, and service, ECC provides comprehensive support to complex infrastructure and transportation projects.
The firm specializes in Program and Construction Management, Inspection Services, Railroad Protective Services, Construction Site Safety, Project Controls, and a full suite of project support functions tailored to meet the demands of modern infrastructure delivery.
The firm serves clients across the rail, transit, transportation, infrastructure, and facilities markets—helping public and private partners advance critical projects safely, efficiently, and with unwavering reliability.
ECC Corporation brings mission driven leadership, technical excellence, and a commitment to operational integrity to every assignment, ensuring projects stay on track.
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
