Vehicle Delivery Specialist – Empire Mazda of Green Brook
Empire Mazda of Green Brook is seeking a customer‑focused Vehicle Delivery Specialist to ensure every buyer receives an exceptional delivery experience. This role supports our Sales and Service teams by preparing vehicles, educating customers, and ensuring a smooth transition into ownership.
Empire Mazda offers an aggressive salary and a monthly bonus program that rewards your commitment to delivering an exceptional ownership experience.
How You’ll Create an Exceptional Dealership Experience
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Inspect vehicles for accuracy, condition, and missing items before delivery.
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Manage and prioritize daily vehicle deliveries with the Sales Department.
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Deliver vehicles and review key features, warranty details, and required paperwork with customers.
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Train customers on technology features including phone pairing, navigation, garage door openers, and key fobs.
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Introduce customers to the Service Department and assist with scheduling their first service visit.
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Complete post‑delivery follow‑ups, including tag/title work and special customer requests.
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Address customer questions and concerns professionally and in line with dealership standards.
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Support Sales and Management in building long‑term customer relationships.
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Maintain clean, organized delivery areas, showroom spaces, and lot.
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Perform additional tasks as needed to support dealership operations.
Your Strengths in This Role
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3+ years of customer service, sales, or automotive experience (or an equivalent combination).
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Punctuality is your promise. You bring consistency, reliability, and an ironclad commitment to being on time.
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You’re adaptable and dependable, with the flexibility to work weekends and holidays when needed.
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You welcome growth, embracing constructive feedback as a launchpad for continuous improvement.
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Excellent communication skills and strong computer proficiency.
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Strong understanding of personal device technology with the ability to explain features clearly.
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Strong problem‑solving and analytical abilities.
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Valid driver’s license with an acceptable driving record; must be 18+ to operate vehicles.
The job descriptions and responsibilities above will be required but not limited to any other job- related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer. Come grow with us!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Toyota Mazda Auto Mall 220 US-22, Green Brook Township, NJ 08812
The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different franchise brands, both import and domestic. We are the third-fastest growing privately owned automotive group in the U.S.
At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re-imagine the automotive industry, while ensuring that all drivers continue their journey forward. Come grow with us!
401k Plan
Paid time off (PTO)
Competitive Pay Plans
Health Insurance
Dental Insurance
Vision Plans
Promotion from within
