Overview
Join our dynamic team as a Network Technician and become a vital part of maintaining and optimizing our IT infrastructure! In this energetic role, you will be the go-to expert for troubleshooting, supporting, and enhancing network systems across diverse environments. Your expertise will ensure seamless connectivity, robust security, and efficient computer management that keeps our operations running smoothly. If you thrive in a fast-paced setting and love solving technical challenges, this opportunity is perfect for you to make a real impact!
Summary/Objective
The ILRW Network Technician will develop, plan, and implement an information technology (IT) strategy that meets the business needs, delivers optimal return on investment, and maintains utmost security.
Skills/Competencies
The Network Technician should possess these skills and/or competencies in order to perform these essential functions for the organization.
· Excellent verbal and written communication skills.
· Customer service and dealing with a wide variety of people at all levels
· Effective organization and time management
· Work independently as well as part of a team
· Prioritize incoming tasks/requests
· Take ownership of a project from planning to completion
· Learn new field concepts, practices, and procedures
· Excellent ability to conceptualize long-term business goals and develop orderly processes to accomplish those goals.
· Thorough understanding of information technology and information technology systems.
· Proficient in Microsoft Office Suite or related software.
· Microsoft Active Directory, DNS, and File Server
· Microsoft 365 Administrator
· Windows Desktop Operating Systems
· Networking fundamentals
· Remote Desktop Services
· Backup and recovery
· Cybersecurity best practices
· FortiGate firewall programming
· Site to site VPN management
· Site to multisite VPN management
· SCADA system administration & programming
· Strong troubleshooting skills to fix unknown issues
Physical Requirements
· Licenses/Certifications: Must possess a valid driver's license with a good driving record. This position requires Driver remain insurable under the Organization’s coverage.
· Prolonged periods sitting at a desk and working on a computer, as well as in a vehicle.
· Walking on uneven surfaces.
· Capable of being in various weather elements for long periods of time.
· Must be able to lift up to 50 pounds at times.
Duties/Responsibilities
· Collaborate with the executive team to identify ways IT can assist the organization in achieving business and financial goals.
· Utilize experience and judgment to plan and accomplish goals.
· Identifies new Information System developments and technologies; anticipates resulting organizational modifications.
· Ensures that IT and network infrastructure adequately support the organization’s computing, data processing, and communications needs.
· Develop and implement the IT budget.
· Communicates goals, projects, and timelines of the organization to the department; plans ways to execute those goals within the department.
· Establishes long-term IS needs and plans and develops strategies for developing systems and acquiring software and hardware necessary to meet those needs.
· Assists as top-level contact for end users in determining IS requirements and/or solutions.
· Ensures compliance with government regulations that apply to systems operations.
· Design, install, configure, maintain, and support internal infrastructure systems, applications, security, and network configurations.
· Troubleshoot network, server, and system performance issues.
· Create and maintain disaster recovery plans.
· Recommend upgrades, patches, new applications, and equipment.
· Provide technical support and guidance to users.
· Demonstrate a wide degree of creativity, latitude, and time management skills to execute projects and accomplish department and organization goals.
· Performs other related duties as assigned.
Experience
At least 5 years of experience in administration of information systems and technology, with increasing level of responsibility throughout.
Education
Bachelor's degree in Business Administration, Computer Science, or Information Technology preferred. Two year degree in technology required, relatable work experience may substitute for degree.
Benefits
Additional benefits: IPERS Retirement Plan, 457b Retirement Plan, Disability, Health/Dental/Vision Insurances, Aflac, FSA, Life Insurance, and PTO.
Pay: $23.00 - $27.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
