Overview
Doe Branch Boat & RV Storage, LLC. is seeking a dependable and customer-focused Boat & RV Storage Operations Coordinator to oversee the daily operations of our storage facility. This role is responsible for coordinating customer services, managing storage unit assignments, maintaining facility records, and ensuring efficient communication between customers, vendors, and management. The ideal candidate is organized, detail-oriented, and committed to providing exceptional service while maintaining a safe, secure, and well-managed storage environment.
Responsibilities
- Coordinate daily operations for boat and RV storage facilities, including customer move-ins and move-outs
- Assist customers with storage reservations, lease agreements, account inquiries, and service requests
- Maintain accurate customer records, rental agreements, payment information, and facility documentation
- Monitor storage space availability and coordinate unit assignments efficiently
- Schedule and oversee property inspections, maintenance activities, and vendor services
- Maintain inventory of facility equipment, office supplies, and maintenance materials
- Prepare operational reports, invoices, lease documentation, and customer records
- Respond promptly to customer inquiries while delivering outstanding customer service
- Ensure compliance with company policies, safety procedures, and facility security standards
- Support continuous improvements to operational processes and customer satisfaction initiatives
Requirements
- Previous experience in self-storage, property management, customer service, office administration, or facility operations preferred
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook
- High attention to detail and accurate record-keeping skills
- Ability to work independently while managing multiple priorities
- Professional, customer-focused attitude with strong problem-solving abilities
Preferred Qualifications
- Experience with self-storage management software or property management platforms
- Familiarity with boat and RV storage operations, leasing procedures, and tenant relations
- Knowledge of CRM systems and basic accounting software is a plus
- Experience coordinating maintenance vendors and facility service providers
- Associate's or Bachelor's degree in Business Administration, Property Management, Logistics, or a related field preferred
Pay & Benefits
- Competitive pay: $25.9 – $30.2 per hour (based on experience)
- Performance-based bonus opportunities
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and company holidays
- Professional training and career development opportunities
- Stable employment with opportunities for advancement
- Supportive and collaborative work environment
Why Join Doe Branch Boat & RV Storage, LLC.?
- Join a company dedicated to providing secure, convenient, and reliable boat and RV storage solutions
- Work in a customer-focused environment that values professionalism and operational excellence
- Gain valuable experience in facility management, customer relations, and property operations
- Build a rewarding long-term career with opportunities for professional growth
Apply Today
Join Doe Branch Boat & RV Storage, LLC. as a Boat & RV Storage Operations Coordinator and help deliver exceptional customer service while ensuring efficient facility operations and secure storage solutions for boats, RVs, and recreational vehicles.
Pay: $25.90 - $30.20 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Work Location: In person
