Overview
Atlanta area OB/GYN practice seeking an experienced, organized, and proactive Practice Manager to oversee the daily operations of a growing, multi-provider OB/GYN practice with three office locations. This position is responsible for ensuring efficient clinical and administrative operations while partnering closely with physicians, corporate leadership, and staff to deliver exceptional patient care.
The ideal candidate is a strong leader who thrives in a fast-paced healthcare environment, is comfortable managing multiple priorities simultaneously, and has experience developing workflows, improving operational efficiency, and leading teams through change.
Leadership & Operations
- Oversee daily operations of three office locations.
- Supervise front office, clinical, and administrative staff.
- Recruit, onboard, coach, and develop employees.
- Address employee performance, attendance, disciplinary actions, and conflict resolution.
- Ensure appropriate staffing levels and cross-training across departments.
- Foster a positive, accountable, and patient-focused culture.
Physician Support
- Serve as the primary operational resource for physicians.
- Collaborate with providers to improve workflows and patient access.
- Assist with implementing new services, providers, and operational initiatives.
- Balance provider preferences while maintaining standardized practice operations whenever possible.
- Onboarding new providers
- Ongoing marketing to facilitate continued patient volume.
Revenue Cycle & Financial Operations
- Monitor practice productivity and operational performance.
- Assist with billing, collections, patient balances, and financial workflows.
- Review refunds, payment plans, and financial reports.
- Coordinate with corporate billing departments and vendors as needed.
- Monitor purchasing, inventory, and office expenses.
Compliance & Quality
- Maintain compliance with HIPAA, OSHA, CMS, and applicable healthcare regulations.
- Develop, implement, and maintain office policies and Standard Operating Procedures (SOPs).
- Ensure regulatory readiness and assist with audits.
- Oversee documentation quality and operational consistency.
Workflow Improvement
- Identify inefficiencies and implement process improvements.
- Develop standardized workflows across multiple providers while recognizing specialty-specific needs.
- Maintain operational guides, training materials, and reference documents.
- Lead implementation of new processes and technology.
Patient Experience
- Resolve patient concerns and service recovery situations.
- Monitor scheduling efficiency and patient access.
- Support front office operations during periods of high volume.
- Promote exceptional customer service throughout the organization.
Qualifications
- Experience in Practice management.
- Multi-site practice management experience preferred.
- Strong understanding of physician practice operations, scheduling, billing, insurance, and revenue cycle management.
- Experience supervising clinical and administrative teams.
- preferred).
- Excellent organizational, communication, and problem-solving skills.
- Ability to prioritize multiple competing responsibilities while maintaining professionalism and attention to detail.
Required Experience
- OB/GYN or women's healthcare experience.
- Experience implementing operational improvements and workflow redesign.
- Policy and SOP development.
- Performance management and employee coaching.
- Healthcare compliance and risk management.
Knowledge, Skills & Abilities
- Strong leadership and decision-making skills.
- Excellent written and verbal communication.
- Ability to manage confidential information with discretion.
- Strong analytical and organizational skills.
- Ability to build positive relationships with physicians, staff, vendors, and patients.
- Ability to remain calm and effective in a fast-paced environment.
- Strong time management and follow-through.
Work Environment
This position supports operations across three office locations and requires flexibility to meet the operational needs of the practice. Early morning, evening, or emergency support is required as needed.
Success in This Role
A successful Practice Manager will:
- Build trust with physicians and staff.
- Create consistency across all locations.
- Improve workflow efficiency while maintaining excellent patient care.
- Develop and maintain standardized operating procedures.
- Support financial performance and operational goals.
- Lead with professionalism, accountability, and integrity while fostering a collaborative team environment.
Pay: $78,684.71 - $87,239.11 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Pet insurance
- Vision insurance
Work Location: In person
