HVAC Parts & Claims Coordinator

Strada Services LLC -
Sanford, FL

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Job Details

Benefits

AD&D insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Customer communication
Microsoft Outlook
Spreadsheets
High school diploma or GED

Full Job Description

Job Summary:

The AC Parts & Claims Coordinator will Coordinate the ordering and receiving of parts, and processing warrantee Claims.

Supervisory Responsibilities:

None.

Duties/Responsibilities:

Monitor Vendor Web Sites for communication of parts orders & warranty claims.

Submit claims on Vendor Web Sites for jobs that are completed and have warranty parts replaced.

Update Sage jobs in BOLT with warranty Claim Numbers, Purchase Order Numbers, vendor supplied Order numbers & notes.

Order parts and request materials as needed per the job request of service coordinators, supervisors & technicians.

Assist with the retail team of verifying & ordering equipment for retail jobs.

Tracking down parts shipped & advising service coordinators of ETAs, back orders, and equipment warranty verification.

Coordinating with the sales team on what equipment is available and time frame to obtain equipment. Coordinating with warehouse & purchasing in the event parts and or equipment needing to be picked up.

Advising customers & builders of ETA of parts and or scheduling time frame.

Required Skills/Abilities:

Excellent analytical and problem-solving skills.

Excellent organizational skills and attention to detail.

Excellent verbal and written communication skills.

Proficiency in MS Office (MS Excel and MS Outlook, in particular).

Education and Experience:

High school diploma or equivalent required.

Two years of experience as a quality control inspector preferred.

Proven administrative & customer service experience.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

Must be able to traverse production facility to conduct inspection.

Must be able to lift up to 15 pounds at a time.

Benefits:

Competitive Pay Rates, paid EVERY Friday
Opportunities for Advancement
Paid Time Off (PTO) – Start accruing on Day 1!
Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
Employee Assistance Program (EAP)
Life Insurance and AD&D
Company-Paid Basic Life Insurance for ALL Employees
Educational Assistance
401(k) Program

Strada Services is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Job Summary:

Strada Services is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

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