Jackpot provides guests with access to high-quality cannabis products in a safe and welcoming environment. We pride ourselves on delivering exceptional service that goes beyond expectations, ensuring every guest feels valued and cared for. Budtenders serve as the first point of contact for our guests, setting the tone for a welcoming and informed experience. Our team is equipped with the most current knowledge of products, and benefits to cannabis, allowing them to provide accurate guidance tailored to each guests needs. Beyond product knowledge, Budtenders are trained to demonstrate empathy, clear communication, and genuine understanding, creating a supportive environment where every interaction is both educational and compassionate.
Core Responsibilities
- Administer the best level of care and service to our patrons.
- Organize workflow and understands duties or delegated tasks.
- Advanced product knowledge.
- Receiving cash and providing change back to customers.
- Manage time efficiently and effectively
- Monitory inventory levels, assess product needs and communicate them to the proper people
- POS operations including creating new orders, adjusting open orders, adding items, discounts, applying loyalty points, voiding items, cashing out orders, and reprinting receipts
- Pass on information to upper management from patrons and vice versa
- Stay current on laws and city ordinances
- Ensure adherence to legal and company policies and procedures
- Communicate effectively with management and employees
- Work with others to create a positive environment to serve our patrons best
- All other duties assigned.
Desired Competencies
· Customer Focus
· Knowledge Driven
· Effectively Communicate, read, and write
· Ethics and Values
· Reliability, Punctuality, Initiative, Adaptability, Patience, and Integrity
· Learning on the Fly
· Prioritizing fluctuating workloads, and optimize efficiency
· Problem Solving
· Professional & Exceptional customer service
Qualifications
- High School Graduate or GED
- Must be 21 years or older
- Industry Experience a plus but not required
Working Conditions
Positions in this class require: standing, walking typing, talking, hearing, seeing, and repetitive motions. May be required to lift up to 25 pounds, carry, push, pull or otherwise move objects while completing essential functions. This position a majority of the workday includes but is not limited to; walking and standing. The employee is required to have close visual acuity to perform activities such as: preparing and analyzing data and figures, viewing a computer screen, handling smartphone devices, and reading extensively. The office environment is climate controlled and little outside activity. Ability to transport product as necessary for customers.
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All staff may be required to perform duties outside of their typical responsibilities from time to time as needed. D1 Management LLC DBA Jackpot and its entities are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or disability, or any other characteristic protected by law.
Pay: From $16.90 per hour
Benefits:
Application Question(s):
- Are you at least 21 years of age?
- Do you have open availability?
Experience:
- Customer service: 2 years (Required)
- Cash handling: 2 years (Required)
- Inventory control: 2 years (Required)
Work Location: In person
