The City of Lynchburg is an Equal Opportunity Employer
The City of Lynchburg is recruiting for a Benefit Programs Specialist to handle initial and ongoing functions in all eligibility programs offered by the Department of Human Services. Other duties to provide direct or indirect service to the citizens may be assigned.
The Benefit Programs Specialist position includes a progression plan.
The City of Lynchburg offers competitive benefits including medical, dental and vision coverage, tuition assistance, paid time off and parental leave and retirement plan. View all City benefits.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge- Some knowledge of basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation.
Skills- Skill in operating a personal computer and the associated office and agency software.
Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations.
EDUCATION AND EXPERIENCE
Education and Experience- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Possession of valid Virginia driver's license and acceptable driving record according to City criteria. View Driving Criteria.
Must successfully complete criminal records background check and Child Protective Services Registry check.
Must successfully complete IS100 and IS700 National Incident Management (NIMS) training within 90 days of employment. May also be required to complete higher levels of NIMS training as determined appropriate for the position.
