Description:
Job Summary: Responsible to greet patients, activate patient files, and move patients through a pre- determined protocol at clinic.
Job Duties and Responsibilities:
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Patient care responsibilities as assigned, which may include scheduling and organizing patient flow, accompanying patients to exam/procedure room, assist patients with changing to exam gowns, and transfer to exam table if needed
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Assess patient’s general condition and collect patient history
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Take appropriate vital signs
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Document health history, activities, medication dispensed/prescribed, etc., in the medical record
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Provide basic patient care as ordered by physician and assist physician with various procedures
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Provides patient education materials, communicates physician advice/instructions to patient
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Cast and splint application and removal
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Fit patients with braces, boots, other DME as ordered by physician
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Wound dressing changes
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Prepare injections
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Suture and staple removal
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Sterile tray set-ups
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Obtain lab/x-ray reports
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Schedule surgery, hospital procedures and pre- and post-op appointments
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Schedule MRI, CT scans, labs, etc.
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Schedule referrals to other physicians
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Assist with prior authorizations
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Perform ECG studies
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Clean and stock exam rooms
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Adheres to infection control/safety guidelines and confidentiality policies
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Compliance with HIPAA, OSHA and Red Flag Rules
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Able to provide coverage to other AOC offices.
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Other Duties as assigned.
Requirements:
Education: High school diploma or GED certificate.
Experience: NA
Other Requirements:
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LPN, CMA, CST preferred or equivalent experience - prefer current state license or national certification
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Good communication skills
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Maintain current CPR certification
Qualifications:
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Cooperative work attitude toward co-employees, management, patients, visitors, and physicians
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Ability to promote favorable facility image with physicians, patients, hospitals, other physician offices, and general public
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Ability to make decisions and solve problems
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Work effectively as team member with physicians and other staff
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Appropriately interact with patients, families, and others
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Ability to flexibly respond to changing demands
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Must have a flexible work schedule with the ability to work late some days and work through the lunch break on busy clinic days
Physical/Mental Requirements:
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Varied activities including sitting, standing, walking, stooping, lifting, bending, reaching
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Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to life up to 30 pounds
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Occasional stress from workload
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Must be able to use a variety of office equipment including phone, copy machine, writing instruments, pc, fax and medical equipment including stethoscope, ECG, blood pressure cuff, and cast saw equipment.
