We are seeking a reliable, detail-oriented Front Office Coordinator to support daily clinic operations and deliver an exceptional patient experience. This role combines patient-facing responsibilities, administrative tasks, and facility upkeep to ensure a smooth and professional environment. This is a part-time, entry level position, looking to hire for long term. Requiring a minimum of 25 hours per week with the potential to pick up additional hours. All training will be provided. We are looking to hire someone to start within the next 1-2 weeks.
Hours Required:
Monday 8:00am- 1:00pm
Tuesday 8:00am- 1:00pm
Wednesday 8:00am- 1:00pm
Thursday 8:00am- 1:00pm
Friday 8:00am- 1:00pm
Key Responsibilities
Patient Care & Communication
- Greet and check in patients in a friendly, professional manner
- Answer phones and respond to patient inquiries
- Call and text patients for scheduling, reminders, and follow-ups
- Escort patients to treatment rooms as needed
Scheduling & Coordination
- Schedule appointments using clinic scheduling software
- Manage daily appointment flow and updates
- Welcome sauna patients with online reservations
Office & Facility Maintenance
- Maintain cleanliness and organization of treatment rooms
- Ensure waiting area, office space, and restrooms are clean and presentable
- Maintain sauna cleanliness, stocking, and readiness
- Launder and restock sauna towels
Administrative & Records Management
- Manage patient files (pull for next day, file correctly after use)
- Track office procedures using Google products and similar tools
- Monitor and report low inventory of office supplies
Billing & Payments
- Identify patient co-pays and balances
- Collect and process payments accurately
Compliance & Procedures
- Follow HIPAA regulations and maintain patient confidentiality
- Adhere to all office policies and standard procedures
Qualifications
Required
- Strong customer service and communication skills
- Excellent organization and attention to detail
- Active Listening and Critical Thinking skills, ability to take direction, follow office manuals/check-lists and work on your own.
- Ability to multitask in a fast-paced environment
- Reliable attendance and punctuality
- Familiarity with Google products
- Committed and dedicated to learning and implementing chiropractic practices. Health conscious minded a plus!
Preferred
- Experience in a medical, wellness, or office setting
- Familiarity with scheduling software
- Proficiency with Google products or similar tools
- Basic knowledge of payment processing
- Marketing Interest, social media knowledge is a plus, familiar with Facebook and Instagram tactics and comfortable with keeping our pages up-to-date.
Work Environment
- Fast-paced clinical setting
- Combination of administrative and light physical tasks (e.g., stocking, organizing)
- Frequent interaction with patients and team members
Why Join Us?
- Supportive team environment
- Opportunity to make a meaningful impact on patient care
- Stable and structured work setting
Job Type: Part-time
Ability to commute/relocate:
- Crestwood, MO 63126: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Work Location: In person
