RENKIM IS A 100% EMPLOYEE-OWNED COMPANY IN SOUTHGATE, MI. AFTER 1 YEAR OF EMPLOYMENT YOU BECOME AN OWNER AND ARE ELIGIBLE FOR COMPANY STOCK! COME JOIN OUR GREAT TEAM!
At Renkim, we're looking for a highly organized and proactive Sales Operations Coordinator to become the operational backbone of our Sales & Marketing team. Working directly with the Chief Revenue Officer and sales team, you'll manage CRM systems, coordinate meetings and travel, support proposals and RFPs, generate sales reports, organize conferences and trade shows, create social media content, and ensure exceptional communication with customers and prospects. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in helping a sales team operate at its highest level.
The ideal candidate has experience supporting a sales organization, strong communication and organizational skills, and is comfortable using technology including Salesforce or other CRM platforms, Microsoft Excel, AI productivity tools, and sales enablement software. If you're detail-oriented, customer-focused, and motivated by continuous improvement, you'll have the opportunity to make a direct impact on Renkim's growth while building a rewarding career in Sales Operations.
We provide 15 PTO days in your first year (after 3 months of employment), 7 paid holidays and employer provided life insurance, short & long term disability insurance plus several voluntary benefits.
Monday - Friday schedule but some weekend work may be necessary
Job Summary:
As a Sales Administrator, you will support the sales team by managing administrative tasks, maintaining customer records, coordinating communications, and assisting with reporting and conference coordination and provide timely administrative support that empowers our sales representatives to focus on building relationships and closing deals. Your attention to detail, organizational skills, and proactive communication will help us deliver exceptional customer experiences, meet ambitious sales targets, and keep our business growing.
Essential Duties:
Sales Support
- Provide administrative support to the sales team
- Prepare quotes, proposals, sales documents and prosepct follow ups
- Maintain sales CRM updates and scheduling
- Manage conference calendar, registration process and event planning
- Support outside sales representatives while traveling to trade shows or meeting with clients
- Social Media – actively post, maintain, and create content
- Assist with maintaining responsiveness and communication standards with prospects and customers
- Assist with the procurement and execution of RFP’s
- Research/prospecting/cold calls/cold email/schedule meetings for sales reps
CRM & Reporting
- Update and maintain CRM system records
- Generate weekly and monthly sales and marketing reports
- Track sales metrics and pipeline activity
- Monitor customer account information and follow-ups
- Manage all sales tools: Salesforce, Go High Level, ZoomInfo, and Just Win
Customer Service
- Respond to customer and prospect inquiries and route requests appropriately
- Coordinate communication between customers, sales reps, and internal departments
- Assist with resolving customer concerns
- Help deliver a positive customer and partner experience through timely communication, organization, and proactive follow-up
- In person meetings – tradeshows/office visits/events
Scheduling & Coordination
- Schedule meetings and customer appointments
- Coordinate travel and calendars for sales representatives
- Assist with sales meetings and presentation preparation
- Help prepare materials for customer and prospect meetings, presentations, and conferences
Financial & Administrative Tasks
- Assist with invoice tracking and AR issue follow-up
- Support contract and document management
- Maintain pricing lists and product information
- Managing all sales documentation in SharePoint
Other
· Regular and prompt attendance at work, and work overtime when necessary.
· Remote work allowed as determined by Supervisor.
· Professional and respectful conduct and communication at all times in the workplace; and at work-related events.
· Sitting for long periods of time.
· Operate standard office equipment
· Able to see monitor and use keyboard/mouse.
· All other duties as assigned by Renkim Management.
Qualifications/Experience:
- Associate of Bachelor’s degree in business or related field, or equivalent professional experience
- 2+ years of administrative or sales support experience preferred
- Experience supporting outside sales teams preferred
- Knowledge of sales reporting and customer account management
- Strong organizational and multitasking skills
· Strong communication and follow-through skills
· Proficiency in:
- Microsoft Excel
- Microsoft Outlook
- CRM systems such as Salesforce, ZoomInfo, Go High Level and Just Win
- Social Media
- AI tools
Required Skills/Abilities:
- Excellent communication skills
- Attention to detail
- Time management
- Problem-solving ability
- Customer-focused mindset
- Ability to prioritize in a fast-paced environment
- Strong sense of urgency and responsiveness
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: Hybrid remote in Southgate, MI 48195
