Job Overview
Join our dynamic healthcare team as a Front Desk Medical Practice / Receptionist, where your energetic and welcoming attitude will set the tone for exceptional patient experiences. In this vital role, you will serve as the first point of contact for patients and visitors, managing front desk operations with efficiency and professionalism. Your expertise in medical administrative support, familiarity with electronic health record (EHR) systems, and strong communication skills will ensure smooth clinic workflows and accurate documentation. This paid position offers an exciting opportunity to be part of a compassionate healthcare environment dedicated to quality patient care. Experience in a podiatry practice is strongly preferred. Medical assistant experience is a plus.
Responsibilities:
- Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
- Verify patient insurance coverage, perform insurance verification, and assist with billing processes using systems
- Schedule appointments efficiently using medical scheduling software and coordinate follow-up visits or tests
- Manage multi-line phone systems with professional phone etiquette, responding promptly to inquiries and directing calls appropriately
- Maintain accurate medical records by reviewing documentation, ensuring compliance with HIPAA regulations, and updating files in EMR systems
- Assist with intake procedures, including collecting patient information and updating health histories with attention to detail
- Support medical office management tasks such as filing, data entry (including 10 key typing), and maintaining organized medical records
Requirements
- Prior experience in a medical office setting is required.
- Prior podiatry clinic or foot and ankle practice experience is strongly preferred.
- Proven experience in a medical office setting or healthcare environment, preferably in a clinic or dental office
- Strong knowledge of medical terminology, CPT coding, ICD-9/ICD-10 coding, and medical billing practices
- Familiarity with EMR/EHR systems
- Excellent computer skills including proficiency in Microsoft Office applications and health information management software
- Ability to handle sensitive patient information in accordance with HIPAA standards with integrity and confidentiality
- Exceptional organizational skills with attention to detail for documentation review and administrative support tasks
- Outstanding communication skills coupled with professional phone etiquette and a friendly demeanor
- Prior clinic or hospital experience is preferred; dental clinic experience is a plus
- Ability to multitask efficiently in a fast-paced environment while maintaining accuracy
Join us to make a meaningful difference in patient care while developing your career in a supportive and energetic healthcare setting. We are committed to fostering an inclusive environment where every team member’s contribution is valued.
Pay: $18.00 - $25.00 per hour
Work Location: In person
