Core Focus:
Deliver exceptional import logistics support by managing inbound shipments, maintaining regulatory compliance, and ensuring all client communications are handled promptly and professionally.
Role
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Oversee all import operations to ensure compliance with U.S. Customs and other regulatory bodies.
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Coordinate with customs brokers, freight forwarders, carriers, and Importer of Record (IOR) providers to streamline transit and customs clearance.
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Collaborate with sales, logistics, and merchandising teams to ensure timely delivery and accurate shipment information.
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Review and approve shipment bookings from brokers/forwarders; communicate any updates or changes to internal stakeholders.
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Track all active freight shipments daily and proactively resolve any delays or issues.
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Prepare and manage all required import documentation, including ISFs, invoices, and bills of lading.
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Manage the full lifecycle of international purchase orders, ensuring proper documentation, classification, and customs compliance.
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Audit carrier invoices for accuracy and process for timely payment through Accounts Payable.
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Full A-Z process ownership across Import shipments, including pricing, quotations, and billing.
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Familiar with high-end apparel commodities
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Maintain accurate records for Free Trade Agreements and other special import programs.
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Serves as the main point of contact for customers, resolving issues and ensuring customer satisfaction
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Support the Import Manager on special projects and process improvements as assigned.
Required Education and Experience:
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High School Diploma or G.E.D.
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Minimum of 4 years of international freight forwarding operation experience
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3+ years customs entry, certificate of origin, ISF fililings, a plus
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3+ years of CargoWise software
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2+ years of Ocean Import Experience
Preferred Skills:
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Familiar with wide range of commodity codes
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Strong knowledge of US Customs regulations
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Strong Communication, analytical, and math skills
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Excellent organizational and time management skills
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Proficient in the English Language
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Attention to detail
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Reliable, accountable, and collaborative team player
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Demonstrated proficiency with applicable software Microsoft Outlook & Excel
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Understanding of International Trade Regulations (Incoterms, customs documentation, tariffs)
Location:
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6180 Buffington Road, On site
