Maintenance Technician – Level B
Job Title:
Maintenance Technician
Location:
Durango, CO
Department:
Maintenance
Status:
Regular, Full-Time
Reports To:
Maintenance Supervisor or Senior Lead
FLSA Category:
Non-Exempt
Direct Reports:
Level:
Level B
Relevant Experience:
3-5 Years
Salary Range:
$22 - $24/hour
The Maintenance Technician – Level B performs skilled diagnostics, repairs, and preventive maintenance across a range of mechanical systems. Technicians at this level are expected to troubleshoot independently, support small-scale projects, and contribute to continuous improvement of maintenance procedures. This is a mid-level technician role requiring broad equipment knowledge and sound judgment in the field.
The Maintenance Technician – Level B will be expected to consistently deliver outstanding outcomes in the following areas:
-
Diagnose mechanical failures in motors, drives, conveyor systems, production machinery, and utility equipment using appropriate testing tools and methods.
-
Perform intermediate-level repairs, part replacements, alignments, and calibrations with minimal supervision.
-
Maintain and improve preventive maintenance programs by identifying recurring issues and recommending procedural updates.
-
Coordinate with operators and production teams to schedule maintenance work with minimal disruption.
-
Interpret technical manuals, blueprints, and equipment diagrams to inform repairs and installations.
-
Perform system inspections, identify equipment nearing failure, and initiate corrective actions or work orders.
-
Adhere to all safety regulations, including proper use of Lockout/Tagout and PPE; may serve as LOTO authority on assigned jobs.
-
Complete accurate work documentation, including service records and inventory tracking
-
Provide technical guidance or informal mentoring to Level A or Apprentice technicians.
-
Assist with installation or modification of machinery and processing equipment.
-
Contribute to troubleshooting efforts on cross-functional maintenance teams.
-
Maintain cleanliness and readiness of personal tools and shared shop areas.
-
Perform other duties as required to support department operations.
Success in this role requires strong leadership, problem-solving, mechanical aptitude, production planning, and communication skills to coordinate startup activities, maintain product quality, and drive safe, efficient manufacturing operations.
EDUCATION, EXPERIENCE & SKILLS
-
High school diploma or GED required; technical school or certification preferred.
-
Minimum 3–5 years of industrial mechanical maintenance experience.
-
Proficiency in diagnosing issues involving chains, belts, gearboxes, pumps, valves, and pneumatic/hydraulic systems.
-
Ability to safely operate forklifts, manlifts, and powered industrial equipment (with certification).
-
Working knowledge of CMMS or maintenance tracking systems.
-
Strong problem-solving skills and ability to prioritize tasks under pressure.
-
Capable of leading small work crews during projects or shutdowns
-
Strong verbal, written, organizational, and interpersonal communication skills.
-
Knowledge of Rocky Mountain Chocolate Factory products and processes preferred.
-
Demonstrated ability to be accountable for performance, attendance, safety, and quality expectations.
-
Comfortable using technology tools, including Microsoft Office, email, Microsoft network accounts, desktop computers, and tablets.
-
Must be able to work on-site in a factory environment with regular interaction with coworkers and production equipment.
-
Must be able to work in a fast-paced environment around moving conveyors, machinery, tables, carts, and racks.
-
Must be able to stand and walk for extended periods throughout the shift.
-
Must be able to bend, reach away from the body and overhead, climb, stoop, grasp small objects, and move safely throughout the facility.
-
Must be able to lift up to 25 pounds frequently and up to 50 pounds occasionally, with or without reasonable accommodation.
-
Must be able to push and pull wheeled carts, racks, pallets, and similar equipment up to 200 pounds, with or without reasonable accommodation.
-
Must be able to work in a facility and handle products that may contain milk, eggs, wheat, soy, peanuts, and tree nuts.
-
Must be able to follow hygiene, sanitation, safety, and food safety requirements at all times.
