ABOUT US
Ciao! We’re PIADI by La Piadineria, Italy’s #1 fast-casual restaurant chain (up to 500 stores!)
We make one thing, and we do it really well: the piadina — a warm, freshly made Italian flatbread filled with amazing ingredients.
After serving millions of guests across Italy and France, we’re bringing our love for authentic Italian food to the U.S. — and we’re looking for passionate Assistant Store Manager to help us make it happen.
If you’ve got a blend of leadership, drive, and genuine hospitality in your DNA and passion for authentic Italian food keep reading. At La Piadineria, we’re more than a restaurant — we’re a community built on warmth, growth, and genuine Italian spirit. Join us as we bring Italy’s most beloved flatbread to America
WHAT YOU'LL DO
As an Assistant Store Manager, you’ll be the Store Manager’s strategic partner and second-in-command. You won’t just run shifts — you’ll help run the business.
You’ll play a key role in building a high-performing team, driving financial results, and ensuring operational excellence in every corner of the store..
Leadership & Team Development
- Co-lead, coach, and develop a diverse team to deliver best-in-class performance.
- Take ownership of hiring support, onboarding, training, and ongoing development.
- Foster a culture of accountability, engagement, and authentic hospitality.
- Step in as acting Store Manager when needed, including staff scheduling, inventory ordering, reporting, conducting interviews and disciplinary actions
Business & Financial Performance
- Support full P&L awareness: sales, labor cost, food cost, and controllable expenses.
- Drive revenue growth through operational efficiency and team productivity.
- Monitor KPIs and implement action plans to improve performance.
- Contribute to local store marketing initiatives and community engagement.
Operations Excellence
- Oversee daily operations with a strong focus on consistency and scalability.
- Ensure strict compliance with food safety, health regulations, and brand standards.
- Optimize scheduling, inventory management, and ordering processes.
- Maintain a high-volume, fast-paced environment without compromising quality.
Guest Experience
- Champion an outstanding guest experience rooted in authentic Italian warmth.
- Handle escalated guest concerns professionally and proactively.
- Lead by example on the floor during peak hours.
WHO YOU ARE
- 3–5+ years of experience in restaurant or food retail leadership roles (Assistant Manager, Senior Supervisor, or similar).
- Strong understanding of high-volume QSR or fast-casual operations.
- Proven ability to manage teams and influence performance outcomes.
- Financially savvy — you understand margins, labor targets, and productivity drivers.
- Hands-on leader who thrives in fast-paced environments.
- Strong communication skills and a team-first mindset.
- Flexible availability (evenings, weekends, holidays).
- Passion for hospitality and authentic Italian food culture.
Experience in new store openings or expansion-driven brands is a strong plus.
WHAT YOU'LL GET
- Competitive base salary + quarterly performance bonuses
- Health insurance coverage
- Flexible scheduling and paid time off (PTO)
- Employee Discount
- Educational Program
- Real growth opportunity — we’re expanding fast!
PHYSICAL REQUIREMENTS
- Ability to remain on your feet for extended periods during shifts.
- Comfortable lifting items weighing up to 50–60 lbs. as part of daily operations.
- Capable of performing physical tasks such as bending, reaching, and crouching.
- Able to handle kitchen tools and sharp equipment safely and responsibly.
- Must be able to work near and operate a hot grill.
At PIADI by La Piadineria, we believe in doing one thing exceptionally well — and doing it with heart.
We bring people together through authentic Italian flavors, warm hospitality, and a shared love for quality.
Our mission is simple:
To spread the joy of the piadina — Italy’s most beloved street food — across the world, one smile at a time.
If you’re passionate about people, food, and leadership, and you’re ready to grow with a brand that’s all about authenticity and heart — we’d love to meet you!
Equal Opportunity
La Piadineria is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Contract
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- New York, NY 10010 (Required)
Work Location: In person
