Position Overview
We are seeking a professional and organized Office Assistant to support the daily operations of our home companion service company. The ideal candidate will assist with administrative duties, caregiver coordination, client communication, scheduling, and maintaining organized records. This role requires strong communication skills, attention to detail, professionalism, and the ability to multitask in a fast-paced healthcare environment.
Responsibilities
- Answer incoming phone calls and respond to emails professionally
- Schedule caregiver shifts and assist with staffing coordination
- Maintain and update client and caregiver records
- Assist with onboarding paperwork and administrative documents
- Communicate with caregivers regarding schedules, call-outs, and updates
- Organize and maintain digital and physical files
- Assist with payroll preparation and timesheet collection
- Enter and update information in CRM systems, Google Sheets, or scheduling software
- Follow up with clients and caregivers regarding services and appointments
- Help maintain HIPAA compliance and confidentiality of client information
- Order office supplies and assist with general office organization
- Provide administrative support and complete additional duties assigned by management
Qualifications
- Bilingual in Spanish preferred
- Minimum of 2 years of experience in healthcare, scheduling, coordination, customer service, or the home care industry
- High school diploma or equivalent required
- Previous administrative or office experience preferred
- Experience in healthcare, home care, or customer service is a plus
- Strong computer skills, including Microsoft Office, Google Docs, Google Sheets, and email platforms
- Ability to multitask and remain highly organized in a fast-paced environment
- Excellent verbal and written communication skills
- Professional phone etiquette and customer service skills
- Ability to work independently as well as collaboratively within a team environment
- Familiarity with scheduling systems, EMR systems, or CRM platforms preferred
- Strong attention to detail and time management skills
Preferred Skills
- Knowledge of HIPAA guidelines
- Experience handling sensitive information confidentially
- Strong attention to detail and time management skills
- Friendly, compassionate, and professional attitude
Schedule
Monday–Friday
Daily Schedule
- 10:00 AM – 1:00 PM → Work (3 Hours)
- 1:00 PM – 1:30 PM → Lunch Break (30 Minutes)
- 1:30 PM – 4:30 PM → Work (3 Hours)
Total Per Day
- 6 Worked Hours
- 30-Minute Lunch Break
- End Time: 4:30 PM
This is a part-time position. Responsibilities include administrative support, office organization, data entry, scheduling assistance, phone communication, updating records, and other duties assigned by management.
Compensation
- Based on experience and qualifications
Pay: $18.50 - $19.00 per hour
Benefits:
Education:
Location:
- Melville, NY 11747 (Preferred)
Work Location: In person
