Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our team at our boutique dental office. The ideal candidate will be the first point of contact for patients, ensuring a welcoming atmosphere while efficiently managing administrative tasks. This role requires strong communication skills, attention to detail, and proficiency in dental office management software, specifically OPEN DENTAL.
Responsibilities
- Greet patients warmly and manage the check-in and check-out process.
- Schedule appointments and confirm patient visits using Open Dental
- Handle patient inquiries and provide exceptional customer service.
- Verify patient eligibility
- Present treatment plans and send statements.
- Process dental billing, including knowledge of ICD-10 codes for insurance claims.
- Manage phone systems effectively, addressing calls promptly and professionally.
- Collaborate with dental staff to ensure smooth clinic operations.
Qualifications
- Previous experience in a dental office is REQUIRED
- Proficiency in OPEN DENTAL is a must
- Strong understanding of dental billing processes and patient service protocols.
- Excellent organizational skills with the ability to multitask effectively.
- Strong communication skills, both verbal and written.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- A positive attitude and a commitment to providing outstanding patient care.
Join our team as a Dental Receptionist and contribute to creating a positive experience for our patients while supporting the efficient operation of our dental practice.
Job Type: Full-time
Pay: $28.61 - $33.00 per hour
Benefits:
Work Location: In person
