The desire to pursue a career in construction may have been planted in your heart early, passed down from generations or seeded by an early fascination with the building process. There may have been the realization that construction aligns with your skills and interests. Or maybe it happened later, when you saw an opportunity to take your career in a new direction.
You want to be part of a team that shares this passion and sense of purpose—a team that works collaboratively, respecting and listening to each other and treating each other like family. You want opportunities to grow, and you care about work-life balance. You want to know that the company you work for is ethical and responsible.
We know you can work for any company, but if you want a career with a company that’s been named a Best Place to Work , is Building With Purpose®, cares about others, and allows you to be true to yourself, your calling, your passion and your values—come build something great with us. Be a True Builder®.
The Risk Management Assistant will provide support to the Risk Management department, including a variety of tasks related to our vendor/trade contractors, such as the qualification process, insurance enrollment and document processing system. This individual will be responsible for confidential and time-sensitive material.
YOUR DAY-TO-DAY: (Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.)
Answer and route Risk Management Department Hotline inquiries
Manage the inbox for Prequal and myCOI
Process Confidential Financial Request forms and monitor for status updates
Review submitted prequalification data for completeness (missing documents, unsigned forms, expired certificates, etc.)
Maintain our Trade Contractor directory
Prepare, route, and file prequalification Docusign packages for awarded trade contractors
Monitor Docusign for completion and file executed agreements
File, organize and maintain prequal trade contractor files
Process and file monthly trade contractor internal evaluations
Perform compliance checks for various RMP approvals from prequalified trade contractors
Index builder’s risk documentation, including certificates, quotes (internal/broker), and invoices
Schedule, plan, and coordinate meetings between individuals, teams, or departments as needed for the Risk Department
Maintain accurate trade contractor vendor ID, agent contact information in myCOI
Prepare monthly myCOI report for the OM meeting on projects not enrolled and compliance status of enrolled projects
Create, process, and distribute correspondence including memos, emails, and letters
Print and distribute documents/reports as needed
Assist risk associates with sending TradeTapp© and BuildingConnected© invitations to trade contractors; adding estimate and job number tags to invitations, and adding to the TPQ list
Assist risk associates on following up with trade contractors via phone and email to obtain missing or incomplete qualifying documentation
Send templated responses to vendor support emails (application access issues, submission questions)
WHAT YOU BRING TO THE TEAM: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job)
High School Diploma, GED, or High School Equivalency Certificate preferred
Associate's or Bachelor's degree in Business Administration, Risk Management, or related field preferred
3+ years of administrative support experience required
Experience in construction, insurance, risk management, or related industries strongly preferred
55-70 WPM typing required
Prior experience with trade contractor qualification, insurance tracking, or document management systems a plus
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), with a focus on Excel and Outlook
Experience in document management systems, electronic filing, and database/data entry platforms
Ability to learn construction-specific software platforms quickly (TradeTapp, BuildingConnected, myCOI, Egnyte, DocuSign)
Positive, solutions-oriented attitude; with a strong customer service mindset, who approaches challenges with optimism and a collaborative spirit
Ability to speak, read, and write in English fluently
Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a structured, process-driven environment
Demonstrates discretion with confidential and sensitive information while building trust through professional, respectful workplace relationships
Excellent interpersonal and communication skills; with the ability to interact effectively with executives, trade contractors, project teams, and external vendors
Ability to read and interpret construction documents, insurance policies, contracts, and technical procedures
Effective written communication skills in a business professional manner
Ability to work both independently and collaboratively in a fast-paced environment
Proactive and self-motivated; identifies issues early, takes initiative to resolve them, and knows when to seek guidance or escalate concerns.
Flexible and adaptable; works effectively with diverse personalities
Robins & Morton is a privately held construction firm based in Birmingham, Alabama, with offices in Charlotte, Dallas, Huntsville, Miami-Fort Lauderdale, Nashville, Orlando, San Antonio, Tampa, and Raleigh-Durham. The firm specializes in the construction of healthcare, hospitality, higher education, entertainment, sports and government buildings. Since 1946, the firm has built a reputation as a trusted advisor to clients nationwide by cultivating a high-performing team that values integrity, safety, and innovative thinking. Robins & Morton is consistently ranked as one of the top 100 contractors in the United States, and one of the top 15 in the Southeast.
