Job Description:
Overview
As “Manager in Training”, assumes responsibilities of Property Manager in absence of Property Manager, otherwise performs administrative functions in support of the apartment community while assisting the Property Manager in meeting the goals of the company by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Other duties may be assigned.
Verifies, allocates, and posts details of business transactions to subsidiary accounts in journals or computer files from documents such as leases, invoices, receipts, and check stubs.
Scans records and files to identify dates requiring administrative action such as lease expiration dates, delinquent accounts, 3-day pay or quits, and unlawful detainers.
Starts monitors correct process associated with delinquent rent.
Collects delinquent account balances from previous residents.
Prepares all weekly and monthly reports.
Audits all new and current lease agreements and resident files for accuracy.
Files documents, correspondence, and other records in resident files.
Composes and prepares routine correspondence, rental notices and letters.
Assists in preparation of accounts payable voucher, computer input and tracing of invoices.
Trains staff on property’s computer systems and programs.
Schedules maintenance service renovations of vacant apartments and verifies completion.
Acts as Manager in absence of Property Manager.
Reports all work related accidents to the appropriate insurance company, the Property Manager, and the Risk Manager within 24 hours of notification. Makes certain employee gets initial and follow up medical treatment.
Investigates each accident thoroughly and promptly.
Performs Leasing Consultant duties as needed.
Creates a positive environment for the staff and promotes a quality living experience for the residents.
ESSENTIAL JOB FUNCTIONS
Maintains regular, predictable and punctual attendance. Follows directions from a supervisor. Interacts well with others. Understands, follows and enforces posted work rules, policies, and procedures. Meets standards of conduct and behavior. Accepts constructive criticism. Handles stress well. Leads and manages others. Maintains confidentiality.
SUPERVISORY RESPONSIBILITIES
Directly supervises 1 or more employees in absence of Property Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities may include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
LANGUAGE SKILLS
Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and codependence. Ability to speak effectively before groups of customers or employees of organization. Bilingual (English/Spanish) preferred.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Attend Fair Housing Training / sign acknowledgment. Current driver’s license and auto insurance.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and taste or smell. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to reach with hands and arms and climb stairs. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Asbestos/Lead/Environmental Notification - Employee acknowledges that asbestos/lead-based paint and other environmental conditions may exist at the property(ies). Operations and Maintenance manuals may be available identifying the location(s) of these materials including safe employee practices when dealing with these materials.
While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is usually moderate.
The employee is frequently exposed to high pressure demands from the property owner to maintain high occupancy (above 95%) while promoting positive resident relations. Employee may be subject to frequent complaints from residents. The employee will be required to work overtime to complete reporting assignments.
OTHER QUALIFICATIONS
Bilingual preferred (English/Spanish)
Computer proficient in windows-based environment.
Conducts self in professional manner
Team player
Flexible
Patient
Has an open mind
Customer Service oriented
OTHER SKILLS AND ABILITIES
Yardi experience desired
Organized
Detail oriented
Able to be firm, fair, and consistent
Has good listening skills
Able to work Tuesday through Saturday and overtime as job requires
This job is Full Time.
Equal Opportunity Employer
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Work Location: In person
