Job Summary
We are seeking an energetic and professional Front Desk Concierge to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative functions. Your positive attitude, organizational skills, and ability to handle multiple tasks with efficiency will help create a warm and organized environment for visitors, clients, and staff alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.
Duties
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems with professionalism, practicing excellent phone etiquette and providing accurate information or directing calls appropriately
- Manage front desk operations including filing, mail distribution, and maintaining office supplies
- Assist with calendar management and appointment scheduling for staff and executives
- Perform clerical tasks such as data entry, word processing, proofreading, and maintaining client communication records
- Support office management by organizing documents, managing files, and ensuring the office environment remains tidy and efficient
- Provide customer support by addressing inquiries courteously and resolving issues promptly
Skills
- Bilingual proficiency to communicate effectively with diverse clients and visitors
- Strong office management skills with experience in clerical tasks and administrative support
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy
- Excellent organizational skills with the ability to prioritize tasks efficiently
- Experience handling multi-line phone systems and phone reception duties with professionalism
- Exceptional customer service skills coupled with strong client communication abilities
- High attention to detail in proofreading, filing, and data entry tasks
- Effective time management skills to handle multiple responsibilities seamlessly
- Personal assistant experience or calendar management expertise is a plus
Join us as a Front Desk Concierge and be the friendly face that sets the tone for a positive experience every day! Your proactive approach and dedication will help foster a welcoming atmosphere while supporting essential office functions.
Pay: $23.42 - $28.20 per hour
Benefits:
Work Location: Hybrid remote in West Roxbury, MA 02132
