A services organization in the Charlotte, NC area is seeking a Human Resources Assistant I to provide administrative and employee support across a range of HR functions. This hybrid role focuses on handling HR inquiries, processing employee lifecycle transactions, and maintaining accurate records in a customer-focused environment.
About the Opportunity:
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Schedule: Monday to Friday
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Hours: Standard business
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Setting: Hybrid (4 days onsite, 1 day remote)
Responsibilities:
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Respond to employee, manager, and HR team inquiries with professionalism and timely service
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Process employee lifecycle transactions and ensure required paperwork is completed accurately
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Maintain HR records and update information in HR systems and case management tools
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Support benefits, payroll, onboarding, offboarding, employment verification, and unemployment-related activities
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Provide administrative support for HR programs, reports, correspondence, and document control tasks
Qualifications:
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0-4 years of relevant experience
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Knowledge of HR programs, policies, and benefit plans
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Ability to navigate multiple business systems and applications, including HR data systems, case management systems, and vendor websites
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Strong customer service skills with a focus on accuracy, courtesy, professionalism, and issue resolution
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Strong administrative, organizational, and communication skills
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Ability to handle HR documentation and employee information with accuracy and attention to detail
Desired Skills:
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Experience with HR helpdesk or case tracking systems
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Familiarity with payroll reporting and legal request support
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Experience supporting intranet-maintained HR resources or employee service documentation
