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Account Manager

Wapiti Medical -
Remote

Job Details

Full-time

Benefits

Cell phone reimbursement
401(k) 4% Match
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Healthcare staff management
Staff scheduling
Team scheduling
Purchase order management
Mid-level
Client relationship development
Employee attendance management
Candidate compensation expectation management
Client management
Purchasing
Computer skills
Clerical experience
Negotiated pricing
Account management experience
2 years
Communication skills
Staffing management
Clinical program staff coordination

Full Job Description

Account Managers serve as the primary point of contact between Wapiti client/affiliated medical facilities and Wapiti practitioners. This role manages practitioner scheduling and processes invoices and purchase orders for assigned client sites.

This is a full-time non-exempt position Monday-Friday with some periodic after-hours work and call rotation.

ACCOUNT MANAGER RESPONSIBILITIES

Schedule provider shifts to ensure staff coverage for our partner facilities
Meet required fill rates for facilities and manage provider timesheets
Use Wapiti software to coordinate, document, and plan your work
Develop and maintain strong relationships with facility staff and practitioners.
Negotiate pay rates within designated margins for providers seeking additional opportunities.
Take part in night/weekend call rotation as assigned.

COMPETENCIES

Detailed organization and thoroughness.
Excellent written and verbal communication skills
Ability to have crucial conversations
Collaboration and documentation skills
Customer service and computer skills

QUALIFICATIONS

3 years of office/clerical experience
2 years of experience in account management in the healthcare staffing industry preferred
Background in healthcare is preferred

Our purpose is to help save lives in rural communities. We do this by matching medical practitioners to partner facilities so that we can staff emergency rooms, urgent care centers, and clinics.

We invite you to join our incredible internal team — the people who keep everything running smoothly by living out Wapiti’s I CARE values: Integrity, Commitment, Adaptability, Responsiveness, and Empowerment.

We believe in working smarter, leveraging technology and skills, celebrating/recognizing success, and supporting each other along the way. As a valued member of our team, you’ll enjoy a competitive salary with cell phone allowance and commission plan, comprehensive benefits including a fully vested 401k up to 4% match, and ongoing recognition and rewards for your contributions.

This position will remain open until filled.

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