We are a sales and development firm, seeking a Bilingual Customer Associate for our Orange County team. The Bilingual Customer Associate will engage diverse customers, translating complex wireless options into simple, affordable solutions that make sense in any language. The Bilingual Customer Associate will connect communities, close sales, and become the local hero who introduced abuelito to unlimited talk and text.
As a Bilingual Customer Associate, you begin with hands-on training in wireless service options, simple smartphone features, and multilingual customer communication. While connecting with customers, the Bilingual Sales Associate explains accessible mobile plans that help families stay connected at a reasonable cost.
Responsibilities of the Bilingual Customer Associate
- Welcomes customers and guides them through affordable mobile solutions, helping them choose the right device or plan.
- Uses bilingual communication to explain eligibility steps clearly and support confident sales decisions for low‑cost wireless services.
- Helps customers compare smartphones and basic devices, offering simple demonstrations that make choosing the right option easy.
- Assists with activations, SIM setups, and accounts to ensure customers leave fully connected with their new mobile service.
- Maintains organized sales tables and displays that highlight current promotions for accessible wireless programs.
- Follow up with previous customers to ensure satisfaction and encourage additional sales such as upgrades, accessories, or replacements.
Qualifications of the Bilingual Customer Associate
- Fluency in English and Spanish is required.
- Experience in retail, sales, or community outreach is beneficial.
- Dependable, organized, and able to follow sales procedures accurately.
- Enthusiasm for meeting sales targets while supporting community needs.
Job Type: Full-time
Pay: $950.00 - $1,550.00 per week
Work Location: In person
