Position Title: Mobile Auto Detailer
Employment Structure + Compensation & Growth Plan:
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Part-Time with potential for Full-Time
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$20/hr + Tips (100% detailer owned)
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25% Commission on Upsells + 12% Commission on Jobs Sold
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Advancement is earned, not given
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Pay is structured to reward skill, reliability, and responsibility
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Bonuses and purely performance-based and tied to quality and independence
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Clear progression from junior technician certified technician lead technician
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Your income will grow with your standards, speed, and judgement
The Standard We Hold:
Top Shelf Detail operates at a higher level than typical mobile detailing companies.
You are expected to:
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Show up early and prepared.
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Execute all services to perfection.
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Follow SOPs, not personal shortcuts.
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Take ownership of outcomes.
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Communicate clearly and professionally.
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Care about the finished product as if your name were on the vehicle.
If something is missed, we fix it. If something breaks, we report it. If a customer is unhappy, we address it.
What a Typical Workday Looks Like Pre-Job Preparation:
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Review your schedule in app.
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Understand the service, vehicle, and location.
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Inspect the company truck and ensure tools, towels, chemicals, and machines are loaded correctly.
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Confirm chemicals are full and equipment is ready.
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Brief check-in with management when scheduled.
On Arrival:
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Arrive 10 minutes early to every job, following Fieldd steps.
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Present yourself professionally.
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Greet the customer respectfully.
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Confirm services and fill out the Pre-Detail inspection form on the company iPad.
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Recommend Upsells as you see fit.
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Identify and communicate pre-existing damage and document on inspection form.
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Make sure they know the final price before starting if any add-ons are necessary.
Service Execution:
Exterior Work:
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Exterior Washes.
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Waxes and Sealants.
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Paint Corrections.
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Ceramic Coatings.
Interior Work:
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Vacuuming.
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Wipe Down of all interior surfaces.
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Glass & Door Jams.
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Carpet Shampoo & Extraction.
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Floor Mat Decontamination.
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Interior Dressing.
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Interior Ceramic Coating.
Quality Control Is Mandatory.
Before leaving any job:
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Perform a full walk-around inspection.
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Correct streaks, residue, or missed areas.
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Capture required after-photos (Aim for 20 per job (10 Interior 10 Exterior).
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Confirm the customer is satisfied.
We do not rely on hope or excuses. We rely on process.
Customer Interaction Expectations
You are not required to sell.
You are required to:
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Be calm, respectful, and confident.
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Answer questions honestly.
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Never overpromise or speculate.
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Identify pain points and recommend a solution to the customer.
Professionalism builds trust. Trust builds opportunity.
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Equipment & Professional Conduct:
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Keep vehicles, tools, and workspaces clean.
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Treat equipment as company assets, not personal toys.
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Report damage, shortages, or issues immediately.
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Branded/clean attire required.
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No smoking, vaping, or loud music on job sites (Headphones are OK and highly recommended).
Time Expectations (Benchmarks, Not Shortcuts):
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Exterior Wash: ~1 hour
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Full Interior Detail: 2–3 hours
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Full Detail: 3–4 hours
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Ceramic Coating: 3–5 hours
Speed without quality is failure.
Safety & Accountability:
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Follow chemical handling guidelines.
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Wear Gloves.
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Accidents are reported immediately.
How Performance Is Evaluated:
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Consistency of results.
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Attention to detail.
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Reliability and punctuality.
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Ability to work independently.
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Customer feedback and comebacks.
What Long-Term Success Looks Like Here:
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You become trusted to run jobs without supervision.
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You produce repeatable, high-level results.
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You advance into higher-skill services.
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You increase your earning power through competence.
If selected:
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You will study our systems and standards.
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You will shadow experienced technicians.
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You will complete hands-on training.
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You will start with supervised work.
Top Shelf Detail is a place to build a skill, not kill time. If that aligns with how you see yourself, we move forward.
