The ideal Shift Manager is a confident decision-maker who is ready to learn. He or she has experience in fast food and/or restaurant work and is an excellent communicator—both in written form and verbally. The Shift Manager is willing to lead a team during each shift and help train team members.
As the Shift Manager, some of your responsibilities may be to:
- Train, monitor, and reinforce food safety procedures and safe working procedures
- Manager food and labor costs
- Execute company policies and procedures
- Monitor inventory levels
- Provide proper training for team members
- Anticipate and identify problems and initiate appropriate corrective action
- Maintain, fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations.
- Report directly to the Assistant Managers and General Manager
The Shift Manager will maintain a professional appearance while providing excellent customer service with the Wendy’s fast food restaurant team.
