About Us
We are a premier, fast-paced medical optometry practice dedicated to providing exceptional patient care through advanced technology, outstanding customer service, and a collaborative team environment. We are seeking a highly motivated Office Assistant Manager to help lead our team, optimize daily operations, and ensure an exceptional patient experience.
Position Summary
The Office Assistant Manager will work closely with leadership to oversee the day-to-day operations of the practice, supervise staff, improve workflow efficiency, and maintain the highest standards of patient care and customer service. This is an excellent opportunity for an organized, dependable, and energetic professional looking to grow within a respected healthcare practice.
Responsibilities
Assist in managing the daily operations of a busy medical optometry office
Supervise, coach, and motivate front and back office staff
Ensure exceptional customer service and patient satisfaction
Assist with employee scheduling, onboarding, and training
Monitor office workflow and improve operational efficiency
Resolve patient concerns professionally and promptly
Maintain compliance with office policies and healthcare regulations
Support providers and management with administrative projects
Track office performance metrics and help achieve practice goals
Foster a positive, team-oriented work environment
Qualifications
1–2+ years of management or supervisory experience in a medical, dental, optometry, and healthcare setting preferred
Sales, retail management, hospitality, or customer service leadership experience is a strong plus
Excellent leadership and communication skills
Strong organizational and multitasking abilities
Positive attitude with a solution-oriented mindset
Comfortable in a fast-paced, high-expectation environment
Proficient with Microsoft Office and electronic medical record (EMR/EHR) systems preferred
What We’re Looking For
A natural leader who leads by example
Professional, dependable, and accountable
Strong interpersonal and conflict-resolution skills
Passionate about delivering an outstanding patient experience
Self-motivated with the ability to prioritize multiple responsibilities
Benefits
Competitive salary (based on experience)
Performance-based bonus opportunities
Paid time off and holidays
Opportunities for career growth and advancement
Supportive team culture
Beautiful Beverly Hills office with state-of-the-art technology
________
If you’re an organized leader with a passion for healthcare and exceptional customer service, we’d love to meet you. Join our team and help shape an outstanding experience for every patient who walks through our doors.
Job Summary
We are seeking a dynamic and experienced Medical Office Assistant Manager to lead and oversee the daily operations of our healthcare practice. This role is vital in ensuring the smooth functioning of medical administrative support, clinic management, and team supervision. The ideal candidate will bring a proactive approach to managing medical records, electronic health records (EHR) systems, and compliance with health regulation policies such as HIPAA. You will be responsible for fiscal management, practice management, and fostering a collaborative environment that promotes exceptional patient care and operational excellence. This position offers an exciting opportunity to influence healthcare delivery through effective leadership and strategic oversight.
Responsibilities
- Lead the administrative team in managing daily clinic operations, including scheduling, patient flow, and staff coordination.
- Oversee financial management tasks such as budgeting, billing processes, and fiscal reporting to ensure practice profitability and sustainability.
- Supervise medical office staff, including hiring, training, performance evaluations, and human resources functions to cultivate a motivated team.
- Manage electronic health records (EHR) systems such as Epic, eClinicalWorks, Dentrix, Eaglesoft, and Managed Care platforms to ensure accuracy and compliance with healthcare regulations.
- Ensure adherence to HIPAA guidelines and other health regulation policies by implementing appropriate security measures for medical records and patient information.
- Coordinate with clinical staff to optimize clinic workflows, including acute care, hospital experience, or dental office operations when applicable.
- Monitor practice performance metrics related to utilization management, managed care contracts, and quality assurance standards like JCAHO accreditation requirements.
Skills
- Proven experience in medical office management with strong knowledge of healthcare management practices.
- Expertise in managing EMR/EHR systems such as Epic, eClinicalWorks, Dentrix, Eaglesoft or similar platforms.
- Demonstrated fiscal management skills including budgeting, financial analysis, and resource allocation.
- Supervisory experience leading teams within a healthcare setting; excellent human resources skills for staff development and conflict resolution.
- In-depth understanding of medical terminology, medical records handling, and electronic health record management protocols.
- Knowledge of health regulation policies including HIPAA compliance and JCAHO standards.
- Ability to coordinate multiple priorities efficiently in a fast-paced clinic environment with acute or hospital care experience preferred.
Join us in shaping the future of healthcare delivery by leading our dedicated team with energy and expertise!
Pay: $25.00 - $35.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
