Job Overview
We are seeking a dynamic and compassionate Patient Care Coordinator to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients, ensuring a seamless and positive experience from appointment scheduling to follow-up care to staffing patient with disciplines. Your energetic approach will help foster trust, streamline administrative processes, and support our commitment to delivering exceptional patient-centered care. This position offers an exciting opportunity to make a meaningful difference in patients’ lives while working in a fast-paced, supportive environment.
Responsibilities
- Manage the intake process for new patients, including gathering necessary information and documentation
- Schedule, reschedule, and confirm patient appointments using Electronic Medical Records (EMR) or Electronic Health Records (EHR) systems
- Verify patient insurance coverage and explain health insurance policies clearly to ensure understanding
- Collect and update patient information accurately while maintaining confidentiality in accordance with health regulation policies
- Coordinate communication between patients, healthcare providers, and insurance companies to facilitate smooth care delivery
- Assist with medical administrative tasks such as preparing charts, managing documentation, and processing billing information
- Support compliance with health regulations by ensuring proper documentation and adherence to privacy standards
Requirements
- Proven experience working in a medical office environment or dental office setting
- Strong knowledge of health regulation policies and medical administrative support practices
- Familiarity with EMR/EHR systems for managing electronic health records efficiently
- Basic understanding of health insurance processes and terminology
- Excellent organizational skills with attention to detail in handling patient data and documentation
- Ability to communicate effectively with diverse populations while maintaining professionalism and empathy
- Prior office experience combined with a proactive attitude toward multitasking in a busy healthcare setting
Join us as a Patient Care Coordinator and be part of a dedicated team committed to providing exceptional care through energetic service, clear communication, and meticulous support. Your enthusiasm will help create a welcoming environment where patients feel valued, informed, and cared for every step of their healthcare journey.
Pay: $29.00 - $35.00 per hour
Benefits:
- Flexible schedule
- Referral program
Experience:
- Home Health: 1 year (Required)
Language:
Work Location: In person
